What Holidays Does UPS Not Work?

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UPS, as one of the world’s leading logistics companies, is known for its reliable and efficient services. However, like any other company, UPS also observes certain holidays throughout the year. During these holidays, the company adjusts its operating hours, drop-off and pick-up times, and delivery services. In this comprehensive guide, we’ll dive into the details about the holidays when UPS does not operate, how you can plan ahead, and what alternatives UPS offers during these non-operating holidays.


UPS does not operate on the following holidays: New Year’s Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. However, UPS Express Critical service is available for urgent packages every day of the year, including these holidays. Individual UPS Store hours may vary during holidays, so it’s recommended to check with your local store.

UPS Official Holidays

Every year, UPS observes the following holidays:

  1. New Year’s Day
  2. Martin Luther King, Jr. Day
  3. Memorial Day
  4. Independence Day
  5. Labor Day
  6. Thanksgiving Day
  7. Christmas Day

During these holidays, UPS adjusts its operations and services. UPS Express Critical service, however, remains available for urgent packages every day of the year, including UPS holidays.

UPS Store Locations During Holidays

While UPS Store locations typically observe the same holidays as the UPS delivery service, it’s important to note that individual store hours can vary during holidays like Juneteenth, Mother’s Day, and Boxing Day. It’s recommended to check with your local UPS Store for specific hours of operation during holidays.

UPS Shipping During Holidays

UPS handles shipping during holidays by adjusting its operations and services. For example, during Christmas and New Year, UPS only offers limited services. They provide a holiday operations schedule that outlines any changes to their services during the holiday season.

During the holiday season, UPS experiences a significant increase in package volume. To handle this increased demand, UPS prepares its logistics and operations to ensure reliable, on-time delivery.

Alternative Services During Non-Operating Holidays

During non-operating holidays, UPS offers Express Critical services for customers who need urgent deliveries. These services are available even during major holidays. Customers should check with their local UPS service centers for more information about availability and rates.

UPS Employees Compensation on Non-Observed Holidays

UPS employees who work on non-observed holidays are compensated with holiday pay in addition to their regular pay. The specific compensation may vary depending on the employee’s local contract and seniority.

Planning Ahead for UPS Holidays

To ensure your packages are delivered on time during UPS holidays, it’s important to plan ahead. Check the UPS holiday schedule, ship your packages early, choose the appropriate shipping service, track your packages, communicate with recipients, consider using UPS Access Point locations, and pack your items securely.

Special Services During Holidays

UPS does offer special services and adjustments during the holiday season, such as peak surcharges and temporary suspension of their money-back guarantee. It’s crucial to plan ahead and be aware of shipping deadlines to ensure your packages arrive on time.

In conclusion, while UPS does observe certain holidays, they also provide alternative services and special adjustments to ensure smooth operations. By understanding these schedules and planning ahead, you can ensure your packages are delivered on time, even during the holiday season.

Frequently Asked Questions

What is the UPS Express Critical service?

The UPS Express Critical service is a special service offered by UPS for urgent and time-critical deliveries. This service is available 24/7, 365 days a year, including all UPS observed holidays.

How can I find out the holiday operating hours of my local UPS Store?

You can find out the holiday operating hours of your local UPS Store by visiting the official UPS website and using the store locator tool. It’s also a good idea to call the store directly for the most accurate information.

What is the UPS Access Point?

UPS Access Point locations are convenient places – like neighborhood grocery stores or gas stations – where you can drop off or pick up packages. These locations often have more flexible hours than UPS Stores, which can be helpful during the holiday season.

What are peak surcharges?

Peak surcharges are additional charges that UPS applies during high-volume shipping periods, such as the holiday season. These charges are designed to cover the extra costs associated with handling a significantly higher number of packages.

How can I track my UPS package?

You can track your UPS package by visiting the UPS website and entering your tracking number. You can also sign up for UPS My Choice, a service that offers enhanced tracking options and delivery notifications.

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