If you ever used FedEx to send some items and tracked the courier, you might have observed the term: Tendered at FedEx Onsite. As a first-time user, you might start wondering what does it mean?
FedEx is a leading courier company providing its shipping services worldwide. It also has the option to track your package, but some of its terms can be confusing for new users.
When the package reaches the nearest FedEx office to the recipient’s address, the status will update to Tendered at FedEx Onsite.
Read on to gain insight into the FedEx package tracking system, with its standard terms and possible issues.
Federal Express Corporation (FedEx) has been around for over 50 years. It started in Little Rock, Arkansas, and has now evolved into a company with more than half a million employees working round the clock to provide shipping services globally.
Shipping services have evolved over the year; now, you can track your package in real-time and know its whereabouts.
FedEx has always been ahead in the game of shipping, staying up to date with the latest technologies and trends. It has its own tracking service, which can be found on its website or the FedEx mobile app.
You can track your FedEx package using any of these three attributes:
- Tracking by Number.
- Track by Reference.
- Track by Transportation Control Number (TCN).
Every courier service has tracking terms of its own. Let’s take a look at some of FedEx’s tracking attributes.
Tendered at FedEx Onsite
To understand this term, it’s important that you have an idea of the FedEx route for transferring a package.
Once you submit the package for delivery to your nearest FedEx office, it doesn’t just ship straight to the recipient’s address. The package is first transferred to the FedEx office nearest to the delivery address, and then the packages are divided among mail handlers for delivery.
If you are tracking this journey of your package, there’s a high chance that you will get a status stating “Tendered at FedEx Onsite”. This indicates that the package has been delivered to the FedEx office near the recipient’s address and is waiting to be dispatched to your doorstep.
Common Tracking Terms
The status of your package tracking is updated at every checkpoint, so it’s crucial that you are aware of what these common tracking terms indicate.
Your Package Is in Transit
It is an indication that your package is on its way toward the final destination, the recipient’s address. It does not necessarily mean that your package is moving. It might be on a plane or in a warehouse waiting to be delivered.
Your Package Is Out for Delivery
When your package is scanned before leaving the warehouse and loaded on the vehicle for delivery, the status is updated to “Your Package Is Out for Delivery”.
There Is No Scheduled Delivery Date at This Time
Sometimes a situation may arise where the package gets stuck, or there is some handling exception. In such cases, FedEx can not provide you with any update or estimated time for your package delivery.
Your Scheduled Delivery Is Now Pending
If there is some setback in the delivery of your package and it is held back until it’s cleared to move again, the status will update to “Your Scheduled Delivery Is Now Pending”. FedEx works its best to start the process and deliver your package as soon as possible.
Some hindrances, like customs clearance delays, holidays, security reasons, or missing documentation, will prevent FedEx from delivering your package. Your tracking status will be set to “Delivery Exception” until the issue is cleared and the package is ready to move.
Package Delivered Successfully
The status that everyone looks forward to — Package Delivered Successfully. This is shown when the parcel is successfully delivered to the recipient’s doorstep.
Issues With Tracking a FedEx Package
The courier services use different methods to provide package tracking features to their customers. Some employ GPS to give real-time tracking on maps, while others use MDD scanners.
The latest checkpoint technique is the most adapted method to track shipments. Each shipment in this system has its tracking ID and barcode. This barcode is linked to your parcel’s dates, addresses, contents, and so forth.
The barcode is scanned at each checkpoint along the delivery route, and the information in the system is updated. When you enter this barcode or tracking ID into the portal, it will show you where the parcel was last scanned, indicating where your shipment is.
A situation where your item was delivered, but the tracking information said it was still in transit. These issues are common with package tracking; the tracking is not always 100% correct.
The correct status of your package tracking might be missed if a mail carrier forgets to scan the package at the checkpoint. Some technical issues like database errors or sluggish internet connection can also lead to the incorrect tracking information.
Next time you track a package through FedEx and get “Tendered at FedEx Onsite” status on its tracking portal, you will understand that the package is just around the corner. It has reached the FedEx office nearest to the recipient’s address, waiting to be delivered to the recipient’s doorstep.
It’s important to remember that the tracking information is not always correct. If your package gets delayed for longer, you may contact the FedEx helpline or reach out to the nearest FedEx facility for an update.
Frequently Asked Questions
How Long Will the Package Reach After the Status Changes Tendered at FedEx Onsite?
The status tendered at FedEx onsite means that your package has arrived at the nearest FedEx facility and is just around the corner. So it won’t take long before it’s delivered to your doorstep.
Should I Be Concerned if My Package Delivery Is Delayed?
You can reach out to the FedEx office and ask for the status of your package. There is nothing to worry about, as sometimes the tracking gets missed due to network issues or tracking miscalculations.
Why Isn’t My Package Moving?
Your package is scanned using a Mobile Delivery Device; the package’s status will only be updated when scanned at the next checkpoint. If it does not move for longer periods, there might be some system issue, or the package handler forgot to scan the package.
You should contact the FedEx helpline for an update on such a situation.