Starbucks, the world’s largest coffeehouse chain, is well-known for its high-quality espresso-based drinks. But have you ever wondered which espresso machine Starbucks uses to consistently deliver these popular beverages? In this article, we’ll reveal the details of the espresso machine Starbucks uses and why it’s their choice.
Starbucks primarily uses the Mastrena High-Performance Espresso Machine, a model produced by Swiss company Thermoplan AG. This machine, designed for high-volume environments, is known for its speed, consistency, and ease of use. Starbucks is currently updating their machines to the new Mastrena II Super Automatic Espresso Machine, which incorporates AI capabilities.
The Espresso Machine at Starbucks
Starbucks primarily uses the Mastrena High-Performance Espresso Machine, a model produced by Swiss company Thermoplan AG. This machine is specifically designed for high-volume environments like Starbucks. It’s known for its speed, consistency, and ease of use. Starbucks has been using the Mastrena since 2008, and currently, they’re updating their machines to the new Mastrena II Super Automatic Espresso Machine.
Features of Mastrena Espresso Machine
What makes the Mastrena espresso machine suitable for Starbucks? Here are some key features:
- Super-automatic functionality: The machine has built-in grinders and a computerized menu, simplifying the espresso-making process.
- High production capacity: The machine can produce over 240 shots per hour, ideal for busy Starbucks locations.
- Large bean hopper: It features a bean hopper on the top, ensuring a sufficient supply of coffee beans.
- Ease of use and rapid production: Designed for ease of use and rapid drink production.
- Reduced training costs: The super-automatic functionality simplifies the espresso-making process, reducing the cost to train new staff members.
- AI-enabled capabilities: The latest model, Mastrena 2, integrates AI capabilities to deliver telemetry data to the Starbucks support center, optimizing store labor allocations and inventory management.
Variations Across Different Regions
Apart from the Mastrena machines, Starbucks also offers self-service coffee machines in some regions. These machines, available as both counter-top and freestanding units, provide a range of popular hot and iced beverages made with Starbucks® Signature Roasts. They can serve 40 to 120 cups per day, depending on the specific model.
How It Contributes to Starbucks Coffee Experience
The use of Mastrena machines plays a significant role in maintaining the Starbucks coffee experience. With the ability to produce up to 240 espresso shots per hour while maintaining consistent quality, these machines contribute to the high customer satisfaction rate at Starbucks. The AI capabilities of the Mastrena 2 help maintain the quality of the espresso shots and improve the overall coffee experience for customers.
Maintenance and Cleaning Routines
Starbucks follows specific maintenance and cleaning routines for their espresso machines, which include cleaning the machine twice a day, using cleaning tablets, regular descaling, cleaning the brew head, and periodically disassembling and cleaning the portafilter.
Starbucks’ Baristas Training
Starbucks provides comprehensive training for their baristas, ensuring they can proficiently operate the espresso machines. Training includes orientation and onboarding, coffee knowledge, hands-on espresso machine training, beverage preparation, customer service, store operations, and ongoing training.
Sustainability and Starbucks’ Corporate Values
While specific information about the sustainable features of Starbucks’ espresso machines isn’t readily available, Starbucks’ corporate values include a commitment to sustainability, ethical sourcing, and environmental stewardship. It’s safe to assume that the espresso machines used align with these values, likely including energy-efficient designs and reduced water usage.
In conclusion, the Mastrena High-Performance Espresso Machine, customized for Starbucks, plays a crucial role in maintaining the consistent quality and taste of Starbucks coffee. Its features align with the high-volume and fast-paced environment of Starbucks stores, contributing to the overall Starbucks coffee experience.
Frequently Asked Questions
How often are the Mastrena machines at Starbucks replaced?
Starbucks has not publicly disclosed the exact replacement schedule for their Mastrena machines. However, considering the high-volume use, regular maintenance and periodic upgrades are likely part of their operational strategy.
Can I buy the Mastrena Espresso Machine for personal use?
The Mastrena espresso machines are not typically available for personal use. They are specifically designed for high-volume commercial use and are sold directly to businesses rather than individuals.
Why does Starbucks use the Mastrena machine instead of other espresso machines?
Starbucks opts for the Mastrena machines due to their high production capacity, super-automatic functionality, and AI-enabled capabilities that help maintain consistent quality and optimize store operations.
How does the AI-enabled capability of Mastrena 2 improve the Starbucks coffee experience?
The AI capabilities of the Mastrena 2 machine provide telemetry data to the Starbucks support center. This data helps optimize store labor allocations and inventory management, which in turn can enhance the overall customer experience.
What is Starbucks’ approach towards sustainability in relation to their espresso machines?
While Starbucks hasn’t divulged specific details about the sustainable features of their espresso machines, their corporate values include a commitment to sustainability. This likely translates to the use of energy-efficient designs and reduced water usage in their espresso machines.
