Where Does Kohl’s Ship From?

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Kohl’s, a renowned American department store retail chain, ships its products from various locations, including its warehouses and stores. But where does it ship from primarily? Let’s delve deeper into the shipping process of Kohl’s to understand how it works.


Kohl’s primarily ships its products from its main distribution center located in Etna Township, a submarket of Columbus, Ohio. However, the company also operates from multiple shipping locations, including nine distribution centers and six e-fulfillment centers across the United States. The specific shipping location for each order is determined based on factors such as the customer’s shipping address, the shipping method, and the shipping point.

Kohl’s Primary Distribution Center

Kohl’s has an extensive distribution network that includes nine distribution centers and six e-fulfillment centers. The primary distribution center for Kohl’s shipment is located in Etna Township, a submarket of Columbus, Ohio. This distribution center is part of The Cubes at Etna 70, an existing CRG industrial development.

Multiple Shipping Locations: A Strategic Approach

Kohl’s ships its products from multiple locations. The company aims to pack and ship orders as quickly as possible, which sometimes leads to orders being divided into multiple shipments. This indicates that Kohl’s has multiple fulfillment centers or warehouses from where it ships its products. The division of orders into separate shipments could be due to different products coming from different fulfillment warehouses.

Determining the Shipping Location

The shipping location for each order is determined based on various factors such as the customer’s shipping address, the shipping method, and the shipping point. The shipping address is where the customer wants the order to be delivered. The shipping method is chosen based on factors like package size, weight, destination, and delivery time. The shipping point is an independent organizational entity where the issuance and delivery processing of goods take place.

Order Preparation and Shipment Process

Once an order is placed on, it is sent for processing to ensure timely delivery. The fulfillment center then works to pick the items and fill the order, after which the package is sent out as soon as possible. Kohl’s offers several shipping methods, including Standard Ground, One Day, Two Day, APO/FPO Delivery, AK/HI Delivery, PO Box Delivery, and Freight Shipping.

Unique Features of Kohl’s Shipping Process

What sets Kohl’s apart from other retailers are the unique features of its shipping process:

  • Free Ship to Store: Kohl’s offers Free Ship to Store for certain items purchased on, with no minimum purchase amount required. This service allows customers to save on shipping costs for items not available at their local store.
  • Amazon Returns at Kohl’s Stores: Kohl’s has partnered with Amazon to accept Amazon returns at all Kohl’s store locations (excluding Anchorage, Alaska). Customers can drop off their Amazon returns at Kohl’s, and the store will pack, label, and ship the return for free.
  • Self-Pickup Service: Kohl’s has expanded its Self-Pickup service to all of its more than 1,100 stores nationwide. This service provides a hassle-free In-Store Pickup alternative for faster pickup and no lines.
  • Free Standard Shipping with $35 Purchase: Kohl’s offers free standard shipping on orders of $35 or more, with no exclusions or promo codes required.
  • Environmental Sustainability: Kohl’s is committed to reducing its environmental impact by partnering with carrier brands that promote sustainability efforts and are members of the United States Environmental Protection Agency (EPA) SmartWay Transport Program.

To conclude, Kohl’s shipping process is efficient and customer-centric, ensuring that orders are delivered accurately and quickly. The company’s multiple shipping locations and various shipping options make it stand out among other retailers.

Frequently Asked Questions

What are Kohl’s shipping rates?

Kohl’s shipping rates depend on the method of shipping chosen and the total amount of the order. However, they offer free standard shipping on orders of $35 or more.

How long does it take for an order to be shipped from Kohl’s?

The shipping time from Kohl’s depends on the shipping method selected. Standard Ground shipping usually takes 3-6 business days, while One Day and Two Day shipping are faster but come at a higher cost.

Can I track my order from Kohl’s?

Yes, once an order is shipped from Kohl’s, the customer will receive a shipping confirmation email with tracking information. Customers can also track their orders through their account on

Does Kohl’s ship internationally?

Yes, Kohl’s does offer international shipping. However, not all items are eligible for international shipping. The details can be found on their website.

What is Kohl’s return policy?

Kohl’s has a hassle-free return policy. Most items can be returned within 180 days of purchase. Some exceptions apply, such as premium electronics, which must be returned within 30 days.

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