What Is UPS' Phone Number?

Whether you’re looking to track a package, inquire about shipping rates, or need assistance with a UPS service, reaching the right department of UPS customer service can be crucial. In this comprehensive guide, we will provide you with all the information you need to make sure you reach the right person at UPS without any hassle.

KEY TAKEAWAYS

The general customer service phone number for UPS is 1-888-742-5877. This line operates from Monday to Friday, from 8:00 a.m. to 12:00 a.m. EST, and also on weekends with reduced hours. For international shipping queries, the number to dial is 1-800-782-7892. If you’re hearing impaired, UPS provides a dedicated line for TTY/TDD access at 1-800-833-0056.

UPS Customer Service Phone Number

The general customer service number for UPS is 1-888-742-5877. This line is operational from Monday to Friday, from 8:00 a.m. to 12:00 a.m. EST. It also works on weekends, but with reduced hours.

If you are hearing impaired, UPS provides a dedicated line for TTY/TDD access at 1-800-833-0056.

For those requiring assistance with international shipping, the number to dial is 1-800-782-7892.

More Specific UPS Phone Numbers

UPS has created different contact numbers for different departments to ensure you get the most efficient service possible. Here are some of the key contact numbers:

UPS Supply Chain Solutions: 1-800-742-5727
UPS Airlines: 1-502-329-3060
The UPS Store: 1-858-455-8800
UPS Freight: Depending on your specific freight needs, there are several numbers you can call. For Air Freight, dial 1-800-443-6379, for Less than truckload freight, it’s 1-800-333-7400, for Ocean Freight, reach out to 1-800-350-8440, and for Truckload, you can call 1-888-682-4652.
UPS Headquarters: 1-404-828-6000
For Media Inquiries: 1-404-828-7123
UPS Technical Support: 1-877-289-6418

International Calling

If you’re calling from outside the United States, UPS has dedicated phone numbers for different countries. For example, if you’re calling from the United Kingdom, the UPS tracking phone number is 03457 877 877. In Canada, you can dial the same number as in the U.S. – 1-800-742-5877. For callers from Australia, the number is (61) 131 877.

Filing a Claim

If you need to file a claim for a lost or damaged UPS package, you can call the UPS customer service line at 1-800-742-5877. However, the most efficient way to file a claim is through the UPS website. You can start the claim process by visiting the UPS claim support dashboard.

Conclusion

As you can see, UPS offers a wide range of contact numbers to ensure that your specific needs are taken care of. Whether you’re tracking a package, dealing with a lost item, or have a general query, UPS has a dedicated line to assist you. Remember, customer service hours may vary, and it’s always best to check the official UPS website for the most up-to-date information.

Frequently Asked Questions

What is the best time to call UPS customer service?

The best time to call UPS customer service is during their operational hours which are Monday to Friday, from 8:00 a.m. to 12:00 a.m. EST. However, keep in mind that the line may be busier during peak hours.

Can I call UPS to track my package?

Yes, you can call the general customer service line at 1-888-742-5877 to track your package. However, the easiest way to track your package is through the UPS tracking page on their official website.

Can I contact UPS customer service from any country?

Yes, UPS has dedicated phone numbers for different countries. For example, if you’re calling from the United Kingdom, the UPS tracking phone number is 03457 877 877. In Canada, you can dial the same number as in the U.S. – 1-800-742-5877. For callers from Australia, the number is (61) 131 877.

How do I file a claim with UPS for a lost or damaged package?

While you can call the UPS customer service line at 1-800-742-5877 to file a claim, the most efficient way to file a claim is through the UPS website. You can start the claim process by visiting the UPS claim support dashboard.