What If Grubhub Doesn’t Deliver?

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Food delivery platforms have become an integral part of our lives, making it easier than ever to enjoy our favorite meals from the comfort of our homes. Grubhub, one of the leading food delivery services in the U.S., has a massive network of restaurant partners and serves a considerable number of regions. However, you might sometimes find yourself asking, “What if Grubhub doesn’t deliver to my location?” This article will delve into the reasons why this might happen and what you can do about it.


If Grubhub doesn’t deliver to your area, it could be due to delivery boundaries set by restaurant partners, region restrictions, incorrect address or GPS issues, schedule restrictions, or legal restrictions. You can check if Grubhub delivers to your area by entering your address on their homepage. If Grubhub doesn’t deliver to your area, you can use alternative food delivery services, request local restaurants to partner with Grubhub, opt for pickup, or keep an eye on Grubhub’s expansion plans.

Why Grubhub Might Not Deliver

There are several reasons why Grubhub might not deliver to a specific location:

  1. Delivery boundaries: Grubhub has delivery boundaries set by the restaurants they partner with. These boundaries are usually within a certain radius from the restaurant, and the maximum limit is 70 miles.
  2. Region restrictions: Grubhub drivers are assigned to specific regions, and they may not be allowed to deliver outside their assigned region.
  3. Incorrect address or GPS issues: Sometimes, drivers may have difficulty finding the correct address due to GPS issues or incomplete address information.
  4. Schedule restrictions: Grubhub drivers may face schedule restrictions, which could prevent them from accepting certain delivery offers.
  5. Legal restrictions: Grubhub drivers must comply with all applicable federal, state, and local laws, rules, and regulations.

How Does Grubhub Determine Its Delivery Areas?

Grubhub determines its delivery areas based on delivery boundaries set by its restaurant partners. These boundaries are groups of neighborhoods or towns where Grubhub restaurant partners and customers are located. Grubhub’s algorithm can create multiple delivery boundaries based on drive time in a specific market, ensuring that customers receive their meals on time while also protecting the quality of the food.

Alternatives to Grubhub

If Grubhub doesn’t deliver to your area, there are several alternative food delivery services available, including Uber Eats, DoorDash, Postmates, Caviar, ChowNow, Swiggy, and Slice. These alternatives provide a variety of options for food delivery, depending on your location and preferences.

How to Find Out If Grubhub Delivers to Your Area

To find out if Grubhub delivers to your area, visit Grubhub’s homepage and enter your address in the search field. The platform will display search results of restaurants that deliver to your address and places that offer pickup near your location.

What to Do If Grubhub Doesn’t Deliver to Your Area

If Grubhub doesn’t deliver to your area, you can take several steps:

  1. Contact Grubhub customer service: Reach out to Grubhub customer service through their help center or by calling their phone number at 877-585-7878.
  2. Use alternative food delivery services: Consider using other food delivery services like DoorDash, Uber Eats, or Postmates.
  3. Request local restaurants to partner with Grubhub: Talk to your favorite local restaurants and encourage them to partner with Grubhub to expand their delivery zones.
  4. Opt for pickup: Consider placing an order for pickup through the Grubhub app or website.
  5. Monitor Grubhub’s expansion: Keep an eye on Grubhub’s announcements and updates, as they may expand their delivery zones in the future.


While Grubhub strives to provide its services to as many customers as possible, there may be instances where they are unable to deliver to certain areas due to various reasons. However, with the tips and alternatives provided in this article, you can still enjoy your favorite meals without the convenience of Grubhub delivery. Stay updated with Grubhub’s expansion plans, and who knows? Grubhub might start delivering in your area soon!

Frequently Asked Questions

Do I need to pay extra fees if my location is at the edge of the delivery boundary?

The delivery fee is usually set by the restaurant and doesn’t typically change based on your location within the delivery boundary. However, it’s always a good idea to check the delivery fee before placing your order.

Can I change my delivery address after placing an order on Grubhub?

No, once an order is placed on Grubhub, you cannot change the delivery address. If you need to change the delivery address, you would have to cancel the current order and place a new one.

What should I do if my address is correct, but Grubhub’s GPS is showing it incorrectly?

If Grubhub’s GPS is showing your address incorrectly, it’s best to contact Grubhub customer service to resolve the issue. You can also provide additional directions or landmarks in the ‘delivery instructions’ field when placing your order.

How can I find out about Grubhub’s expansion plans?

You can stay updated about Grubhub’s expansion plans by subscribing to their newsletter, following them on social media, or regularly checking their website.

Is there a minimum order amount for Grubhub delivery?

Some restaurants on Grubhub may require a minimum order amount for delivery, but this varies by restaurant. You can see this information on the restaurant’s Grubhub page before placing your order.

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