Amazon.com, a renowned e-commerce platform, makes it easy for customers to view their orders, track their shipments, and manage their returns and refunds. This article will guide you through the process of viewing your orders on Amazon, tracking your shipments, and managing your returns and refunds. Let’s dive in!
To view your orders on Amazon, visit the Amazon.com website and sign into your account. Navigate to the top right corner of the page and click on the “Accounts & Lists” button. From the drop-down menu that appears, select “Your Orders”. The “Your Orders” page will display your most recent orders. To view orders from a specific period, you can use the filter options such as “last 30 days” or “past three months”.
How to View Your Orders on Amazon
- Go to the Amazon.com website.
- Sign into your account.
- Navigate to the top right corner of the page and click on the “Accounts & Lists” button.
- From the drop-down menu that appears, select “Your Orders”.
- The “Your Orders” page will display your most recent orders. To view orders from a specific period, you can use the filter options such as “last 30 days” or “past three months”.
If you want to view more detailed information about your orders, including merchant contact information, you can click on “Details” for each specific order.
Tracking Your Shipment on Amazon
Amazon provides a feature to track the shipment of ordered items. Follow these steps to track your package:
- Go to “Your Orders”.
- Go to the order you want to track.
- Select “Track Package” next to your order.
- Select “See all updates” to view delivery updates.
Amazon Map Tracking allows you to follow the progress of selected shipped packages in real time. This feature is accessible by selecting “Track Package” from “Your Orders” or your shipment confirmation email.
Managing Your Returns and Refunds on Amazon
To view your cancelled or returned orders on Amazon, visit the “Your Orders” section of your Amazon account.
For cancelled orders, there is a specific section labeled “Cancelled Orders” that lists all orders that have been cancelled in the last six months. If the order was older than that, users can search for it using the “Search All Orders” function.
For returned orders, you can track your returns in the “Your Orders” section. Only returns with a prepaid label from “Your Orders” are trackable. To track a return, go to “Your Orders” and select “View Return/Refund Status” next to the order.
To check the status of a refund, go to “Your Orders” and next to the relevant order, select “View Return/Refund Status”.
Requesting for an Invoice or Receipt on Amazon
To request an invoice or receipt for your Amazon orders, follow these steps:
- Log in to your Amazon account.
- Go to the upper right corner and click on “Returns & Orders” or “Your Orders.”
- Find the order for which you need a receipt or invoice.
- Click on “View order details” or “View Invoice” located under the order number or in the top-right corner of the order.
- On the order details page, click on “Invoice” or “Print this page for your records” to download or print the invoice.
Conclusion
Amazon’s user-friendly interface makes it easy to view and manage your orders. Whether you need to track your shipment, manage your returns, check the status of your refund, or request an invoice, Amazon provides all the tools you need. By following the steps outlined in this article, you can easily navigate your Amazon account and manage your orders effectively.
Frequently Asked Questions
How can I change the shipping address for an Amazon order?
Unfortunately, you cannot change the shipping address once an order has been placed on Amazon. You can, however, cancel the order within 30 minutes of placing it and then order the item again with the correct shipping address.
Can I view orders from more than a year ago on Amazon?
Yes, you can view orders from more than a year ago on Amazon. Simply go to “Your Orders,” then select the option to filter by year. You can view orders from as far back as 2006.
How long does it take for a refund to process on Amazon?
It usually takes 3-5 business days for a refund to process on Amazon. However, the exact time can vary depending on your bank’s processing time.
Can I track my Amazon order without an account?
No, you must have an Amazon account to track your orders. If you made a purchase as a guest, you will need to sign up for an account to view and track your orders.
Can I request a VAT invoice for my Amazon orders?
Yes, you can request a VAT invoice for eligible Amazon orders. Simply go to “Your Orders,” select the order you want a VAT invoice for, and click on “Invoice.” If the order is eligible, you will see an option to download a VAT invoice.
