Instacart has become a go-to service for many people seeking the convenience of grocery delivery and pick-up. But do you know how to see your Instacart history? If you’re unsure, this comprehensive guide is here to help! Let’s dive into the details.
To see your Instacart history, you can either use the mobile app or the website. On the app, tap the three stacked lines in the upper left corner, then tap “Your orders.” On the website, log in to your account, click the three horizontal lines in the top left corner, and click “Your orders.” Here, you can view the details and status of each of your past orders.
What is Instacart?
Instacart is an American delivery company that operates a grocery delivery and pick-up service in the United States and Canada. The platform allows you to order groceries from participating retailers through the Instacart website or mobile app. Once you place an order, an independent contractor, known as a shopper, picks up the items and delivers them to your doorstep.
Why You Might Need to View Your Instacart History
There are several reasons why you might need to review your Instacart history:
- Review past orders: Checking your previous orders can help you recall the items purchased, quantities, and prices.
- Track expenses: Your order history provides a record of your spending on groceries and other items purchased through Instacart.
- Reorder items: If you want to reorder items you have purchased in the past, your order history makes it easy to identify and add those items to your shopping list.
- Check for refunds or charges: You can verify if you have received refunds for any issues with your orders or confirm the charges for your purchases.
- Rate and favorite shoppers: Through your order history, you can rate your shoppers and add them as favorites, which can help ensure a better shopping experience in the future.
How to View Your Instacart History
To find your Instacart order history, follow these steps:
On the Instacart mobile app:
- Open the Instacart app on your device.
- Tap the three stacked horizontal lines in the upper left corner.
- Tap “Your orders.”
- Tap on an order to view its details and status.
On the Instacart website:
- Visit the Instacart website and log in to your account.
- Click the three horizontal lines in the top left corner.
- Click “Your orders.”
- Click on an order to view its details and status.
By following these steps, you can access your order history and view the details of each order you’ve placed on the Instacart platform.
Managing Your Instacart History
Currently, there is no direct way to sort or filter through your Instacart history. However, you can delete specific items from your browsing history by navigating to “Browsing History” and selecting “remove from view” beneath the product.
Troubleshooting Instacart History
If your Instacart history is not displaying correctly, try checking your internet connection, restarting the app, clearing the app cache and data, updating the app, or uninstalling and reinstalling the app. If none of these steps resolve the issue, you can contact Instacart’s customer service for assistance.
Privacy and Instacart History
Instacart takes privacy concerns seriously and has measures in place to protect user data. They have a dedicated security team and multiple layers of security measures focused on protecting the integrity of customer accounts and data. You can update your personal information and privacy settings through the Instacart app or website.
Tips and Tricks for Better Managing Your Instacart History
To get the most out of your Instacart order history, you can reorder past items, review digital receipts, favorite a shopper, monitor order progress, plan your orders ahead, use real-time shopper-customer communication, utilize multiple delivery options, and address order issues promptly.
Contacting Instacart Customer Service
If you have any issues related to your order history, you can contact Instacart’s customer service by navigating to “Your Orders” and clicking “Get help” or “Report a problem” on the relevant order.
With this comprehensive guide, you now have all the information you need to effectively manage and utilize your Instacart history. Happy shopping!
Frequently Asked Questions
Can I see my Instacart order history if I’m not in the United States or Canada?
Yes, you can view your Instacart order history from anywhere in the world as long as you have access to your account. However, Instacart services are currently only available in the United States and Canada.
Is there any time limit after which my Instacart order history gets deleted?
As of now, there is no known time limit after which your Instacart order history gets deleted. You should be able to view all your past orders unless you choose to delete them.
Can I download or export my Instacart order history?
Currently, Instacart does not provide an option to download or export your order history. However, you can manually record or screenshot the details for your records.
Can I share my Instacart order history with someone else?
Instacart does not provide a feature to directly share your order history with someone else due to privacy reasons. However, you can manually share the information if you choose to do so.
What should I do if I notice an incorrect charge in my Instacart order history?
If you notice an incorrect charge in your Instacart order history, you should contact Instacart’s customer service immediately. Navigate to “Your Orders” and click “Get help” or “Report a problem” on the relevant order.
