If you are a shopper at Instacart and your ranking is less than five stars, you might want to know where things went wrong and how you can improve.
To get five stars on Instacart as a shopper, provide excellent customer service and politely communicate while engaging with the customers.
You can also request your repeat customers’ better ratings on the next order through their contact information.
To explain things better, we have discussed tips on getting five stars on Instacart and maximizing your earning potential.
How Can I Get 5 Stars on Instacart?
Instacart is an American-based retail company. It deals with grocery delivery and pick-up services in the United States and Canada.
Being a shopper at Instacart and providing your shopping services can be a great way to make extra money as a side hustle, but your success depends on customer reviews and ratings as a shopper.
If you are working at Instacart and your ratings are below five stars, you might wonder how to skyrocket your ratings.
This is because highly rated shoppers get more batches to complete and an additional amount by the website on achieving five stars after any order.
The good news is that your ratings do not need to be low, and you can quickly get a 5-star rank and increase your earnings by following simple ways.
1. Providing Excellent Customer Service
If you understand what customers expect from their experience with Instacart, take all the necessary steps to ensure that you provide the best service possible. As a result, you will have a higher chance of getting high ratings and reviews.
You must deliver what the customers ask without delay, double-check their orders to see if something is missing and ensure you provide their stuff right to their doorsteps regardless of the area or location.
Find customers that give good tips because more people will appreciate your service if you gain higher bonuses, resulting in an improved rating score.
2. Communicating with the Customer
Better customer communication is crucial to making them happy and eliciting positive five-star reviews.
Make them understand how Instacart works if they do not know already, and use a polite tone while engaging.
If you can’t find a product at the store, ask them for a substitute item they would accept, and follow their requests carefully.
Additional delivery fees or service charges are applicable on each order if a customer does not have an Instacart membership.
If a customer acts rudely or does not understand the policies, you can either explain things to them or skip that batch to avoid a negative rating on your shopper profile.
3. Requesting Customers for 5 Stars Ranking
You can also request a customer to give you a high rating at Instacart if they have had a satisfactory experience with you.
Directly asking for more stars would result in breaching Instacart’s policies.
Still, if a customer avails the services regularly and you are their frequent shopper, you can request your rating on the next order through their professional contact information.
Instacart gives you an additional $3 on each batch you have completed and gained a 5-star rating.
Takeaway
In this article, we have shared how to get five stars on Instacart and contribute to a positive grocery shopping experience for your customer.
We hope you can now stop believing that it is impossible to improve your ranking at Instacart and start working better to achieve your desired reviews.
Frequently Asked Questions
How Much Do Instacart Shoppers Make?
Instacart shoppers are estimated to make at least $5-$7 on each delivery, depending on the location.
However, delivering significant or heavier orders costs more than regular shopping, and these are also eligible for additional tips.
What Is the Payment Method for Instacart Shoppers?
Shoppers at Instacart get weekly payments via direct deposits in a bank account or savings account. Then, after completing five orders, they can access their money with instant cashout.
Is It Necessary To Have a High Rating at Instacart?
Yes, shoppers must have an average rating of 4.7 to 5 stars to maintain batch prioritization. If you have fewer ratings than 4.7 stars, it might affect the batch offers you get.
What Are Some Downsides of Shopping Through Instacart?
One of the disadvantages of shopping through Instacart includes the unavailability of this service in some rural areas.
It is also usually more expensive than in-store shopping because of higher prices and delivery charges.
Some people also find it challenging to use this service due to limited tech experience.
