How Does Grubhub Pay Restaurants?

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Grubhub, one of the leading online and mobile food-ordering and delivery platforms, has revolutionized the way restaurants serve their customers. But how exactly does Grubhub pay restaurants? In this comprehensive guide, we’ll delve into the details of Grubhub’s payment process, its advantages and disadvantages, and everything else you need to know.


Grubhub pays restaurants by handling customer transactions and sending the order total to the restaurant, minus Grubhub’s percentage fee. The payments are made either through direct deposit or by check. Direct deposits can be done weekly, twice a week, or every two weeks, while check payments are mailed monthly. The percentage fee charged by Grubhub ranges from 5% to 20% per order, depending on the pricing package chosen by the restaurant.

Payment Process

Grubhub’s payment process for restaurants involves handling customer transactions and sending the order total to the restaurant, minus Grubhub’s percentage. Restaurants have the option to receive payments through direct deposit or by check. By default, restaurants are paid by direct deposit. Grubhub can make direct deposit payments weekly, twice a week, or every two weeks, while check payments are mailed monthly on the fifth business day of the month.

Fees and Commissions

Grubhub charges restaurants a percentage fee for each order, which ranges from 5% to 20%, depending on the Grubhub pricing package chosen by the restaurant. Additionally, restaurants pay an order processing fee to cover credit card processing and fraud monitoring. If the restaurant uses Grubhub’s delivery service, there is also a 10% delivery fee.

Tracking Earnings

Restaurants can track their earnings from Grubhub by accessing the Grubhub for Restaurants portal. This portal allows restaurant owners to manage their Grubhub account and business, including reviewing financials and order history. Grubhub also offers a customer insights dashboard that provides financial, ordering, and comparative data for review.

Resolving Payment Issues

If a restaurant has any issues with their Grubhub payments, they should log in to their Grubhub for Restaurants account, review the policies, and contact Grubhub’s support team for assistance. If the problem persists, they can escalate the issue to Grubhub’s management or seek legal advice.

Advantages and Disadvantages of Using Grubhub

Using Grubhub’s service can increase a restaurant’s reach, offer convenience, provide access to data and insights, and boost lunch orders. However, it can also lead to reduced profit margins, loss of branding control, decreased foot traffic, and potential concerns about food quality and presentation.

Discounts and Promotions

Grubhub offers various deals and offers to restaurants, such as free delivery, limited-time offers, and Grubhub Perks. These promotions can vary depending on your location and the participating restaurants.

In conclusion, Grubhub’s payment process is quite straightforward. However, restaurants should weigh the pros and cons of partnering with Grubhub before making a decision. With this detailed guide, we hope you now have a clear understanding of how Grubhub pays restaurants.

Frequently Asked Questions

What is the Grubhub for Restaurants portal?

The Grubhub for Restaurants portal is an online platform where restaurant owners can manage their Grubhub account and business. This includes tracking earnings, reviewing financials, managing orders, and accessing customer insights.

What is the Grubhub Perks program?

Grubhub Perks is a program offered by Grubhub that provides various deals, offers, and rewards to its users. These can include discounts on orders, free delivery, and exclusive deals from participating restaurants.

How can a restaurant sign up for Grubhub’s services?

Restaurants can sign up for Grubhub’s services by visiting the Grubhub for Restaurants website and filling out an application form. Once approved, they will be able to set up their account, menu, and delivery options.

Are there any other fees that restaurants should be aware of when using Grubhub?

Apart from the commission fee, order processing fee, and delivery fee, there are no other standard fees that restaurants need to pay when using Grubhub. However, additional fees may apply for optional services such as Grubhub’s marketing and promotional programs.

Can restaurants choose not to use Grubhub’s delivery service?

Yes, restaurants have the option to use their own delivery staff instead of Grubhub’s delivery service. If they choose this option, they will not need to pay the 10% delivery fee. However, they will still need to pay the commission and order processing fees.

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