Where Does FedEx Leave Packages?

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When you’re expecting a package, it’s important to know where and when it will be delivered. This is especially true if you’re not going to be home when the delivery is expected. In this comprehensive guide, we’ll explore where FedEx leaves packages, what happens when you’re not home, and how you can manage your deliveries.


FedEx leaves packages at the recipient’s address, typically at the front door, or in a secure location chosen by the delivery driver if no one is available to receive the package. If you live in an apartment building, FedEx will attempt to deliver the package to your front door, provided they have access to the building. You can also specify where you want your packages to be left by using the FedEx Delivery Manager or calling FedEx directly.

FedEx Delivery Procedure

FedEx delivers packages during normal business hours, typically from 8 a.m. to 8 p.m., Monday through Friday, and on Saturday and Sunday for residential deliveries, except for FedEx Express shipments. They offer a variety of shipping services, such as FedEx First Overnight, FedEx Priority Overnight, and FedEx Standard Overnight, as well as ground shipping services.

When delivering a package, FedEx obtains a signature from someone at the delivery address who is at least the age of majority (no longer a minor) in the destination country. However, FedEx may be able to leave the package without a signature under certain conditions.

Where Does FedEx Leave Packages?

FedEx leaves packages at various locations around your home based on the driver’s discretion and any specific instructions you’ve given. Typically, if no one is available to accept the shipment at the delivery address, the driver will leave a door tag with information about the delivery attempt and instructions for the recipient.

If a signature is required and the recipient is not available, the delivery driver will generally try to deliver the shipment three times before returning it to the sender. In some cases, FedEx may collect a signature from someone at the delivery location or a nearby address, such as a neighbor, front office, or building manager.

FedEx Delivery in Apartment Buildings

If you live in an apartment building or condo, FedEx will attempt to deliver the package to your front door, provided they have access to the building. If they can’t access the building, you’ll need to arrange for a pickup or find alternative ways of delivery.

Specifying Delivery Location

FedEx allows recipients to specify where they want their packages to be left. You can provide delivery instructions to FedEx by calling them at (800) 463-3339 or using the FedEx Delivery Manager.

Safety Measures

FedEx takes various measures to ensure the safe delivery of your packages. They provide tracking information for all packages, require signatures for certain deliveries, offer packaging guidelines, and even provide a FedEx Office Packing Pledge.

Lost or Stolen Packages

If a package is lost or stolen after FedEx has delivered it, you can file a claim with FedEx. They have a clear claim process for customers to report lost, stolen, or damaged packages.


Understanding where FedEx leaves packages can help you better manage your deliveries and reduce the risk of lost or stolen packages. By using the FedEx Delivery Manager and providing clear delivery instructions, you can ensure your packages are delivered exactly where you want them.

Frequently Asked Questions

What is the FedEx Delivery Manager?

The FedEx Delivery Manager is an online tool that allows recipients to customize their FedEx home deliveries. It allows you to provide specific instructions for the delivery, request a vacation hold, or even change the delivery address.

What is the FedEx Office Packing Pledge?

The FedEx Office Packing Pledge refers to FedEx’s promise to reimburse their customers for the declared value of their package, up to $100, if it is lost or damaged after being packed by a FedEx Office team member.

Can I schedule a delivery time with FedEx?

Yes, with FedEx Delivery Manager, you can request to schedule your delivery at a specific time that works best for you. However, this service may come with additional charges.

What happens if I miss all three delivery attempts by FedEx?

If you miss all three delivery attempts, the package will be returned to the sender. You may contact FedEx to arrange a pickup or redelivery.

Can I pick up my FedEx package before the scheduled delivery?

Yes, FedEx allows recipients to hold their packages at a FedEx location for pickup. You can do this through the FedEx Delivery Manager or by contacting FedEx customer service.

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