FedEx is a leading global courier service, renowned for its prompt delivery and efficient tracking system. However, there are times when you might not be at home to receive your package, leading to unsuccessful delivery attempts. But what happens after three FedEx delivery attempts? Let’s dive in.
After three unsuccessful FedEx delivery attempts, the package is usually held for pickup at a nearby FedEx location. If not picked up within 7 days, it is returned to the nearest FedEx facility and held for up to 5 business days before being returned to the shipper. Recipients have options such as picking up the package at a local facility, requesting a hold, rescheduling the delivery, or letting it return to the sender.
Unsuccessful Delivery Attempts: What Happens Next?
After three unsuccessful FedEx delivery attempts, the package is typically held for pickup at a nearby FedEx location. In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. If the package is not picked up within 7 days, it will be returned to the nearest FedEx facility. For FedEx Ground or FedEx Express, the package will be held for up to 5 business days before it is returned to the shipper.
How Does FedEx Communicate Unsuccessful Delivery Attempts?
FedEx notifies customers about unsuccessful delivery attempts by leaving a door tag at the delivery address. This door tag provides information about the missed delivery and instructions for the next steps, such as the pickup location and availability. Moreover, if the delivery requires a signature, options for reattempted delivery may be provided on the back of the door tag.
What Options Are Available For Recipients After Three Unsuccessful Delivery Attempts?
After three unsuccessful delivery attempts, you typically have a few options:
- Pick up the package at a local facility: FedEx holds packages for up to 7 days before returning them to the nearest FedEx facility or shipper.
- Request a hold: You can contact FedEx and request them to hold the package for a few more days.
- Reschedule the delivery: Depending on the carrier and the reason for the failed delivery, you may be able to reschedule the delivery to suit your needs and preferences.
- Return to sender: If you do not take any action, the package may be returned to the sender after a certain period.
The Cost of Failed Deliveries
Failed deliveries can result in extra expenses for both businesses and customers. For businesses, each new delivery attempt results in additional costs, including staff hours, rerouting, reverse logistics, and increased fuel consumption. The average cost of a failed delivery in the U.S. is about $17.2, and £11.6 in the UK. Recipients may also face additional fees for package pick-up or delivery rescheduling.
Picking Up a Failed Delivery Package
You can pick up your package from a FedEx location if you missed the delivery. To do this, refer to the door tag left by the driver, which will provide the pickup location and availability. You can also call a service agent at 1-800-GoFedEx (1-800-463-3339) to request a hold at your local station using the tracking number.
Rescheduling a Delivery
You can reschedule a FedEx delivery after three failed attempts through the FedEx Delivery Manager for residential deliveries. This is a premium service with varying prices based on location. You can also call FedEx at 1.800.GoFedEx (1.800.463.3339) for assistance with rescheduling your delivery.
What Happens When a Package is Returned to the Sender?
If a package is returned to the sender after three unsuccessful delivery attempts, the sender is notified about the returned package. Depending on the reason for the return, the sender may refund the recipient or reship the package.
In conclusion, while missed FedEx deliveries can be inconvenient, FedEx offers multiple options to ensure you receive your package. Whether you choose to pick up your package from a FedEx location, reschedule your delivery, or have the package held for a few more days, the choice is yours. Just remember to act promptly to avoid having your package returned to the sender!
Frequently Asked Questions
How much time do I have to pick up my package from the FedEx location before it’s returned to the shipper?
FedEx holds your package for up to 7 days at their local facility before it’s returned to the shipper.
What information can I find on the FedEx door tag?
The FedEx door tag provides information about the missed delivery, including the tracking number, the number of delivery attempts, instructions for the next steps, and pickup location and availability. If the delivery requires a signature, options for reattempted delivery may be provided on the back of the door tag.
Can I reschedule a FedEx delivery after the first failed attempt?
Yes, you can reschedule a FedEx delivery after the first failed attempt through the FedEx Delivery Manager for residential deliveries or by calling FedEx at 1.800.GoFedEx (1.800.463.3339).
What happens if I don’t pick up my package from the FedEx location within 7 days?
If you don’t pick up your package from the FedEx location within 7 days, it will be returned to the shipper.
Can I request FedEx to hold my package for more than 7 days?
Yes, you can contact FedEx and request them to hold the package for a few more days. However, this may not always be possible depending upon the policies of FedEx and the nature of the package.
