What Is EAP at CVS?

Cvs 6

Employee Assistance Programs (EAPs) have emerged as a critical component in the modern workplace, providing a range of resources to support employees’ mental, emotional, and financial well-being. One company leading the way in this area is CVS Health with its Employee Assistance Program (EAP). So, what exactly is EAP at CVS? Let’s delve into the details.


EAP at CVS stands for Employee Assistance Program, a support system provided by CVS Health for its employees. It offers resources such as mental health counseling, emotional health support, an employee relief fund, well-being resources, and financial hardship assistance. These services are available 24/7 and can be accessed through the company’s intranet or by contacting Advice & Counsel through myHR.

Understanding EAP at CVS

EAP at CVS stands for Employee Assistance Program, a support system provided by CVS Health to help employees adjust to changes in their personal and professional lives, especially during challenging times. This program offers mental health counseling services 24 hours a day, 7 days a week, to support employees and their family members experiencing feelings such as stress, anxiety, or depression. Employees can access contact information and program details on the company’s intranet.

Key Benefits of CVS EAP

The EAP at CVS provides a wealth of benefits to its employees. Here are some of the key benefits:

1. Mental Health Counseling and Support: CVS HealthHub provides mental health counseling services that may be more convenient and less expensive than traditional counseling services. Employees can use their EAP benefits to access these services, which include in-person or virtual sessions with licensed therapists.

2. Resources for Living: The EAP is administered by Resources For Living, LLC, and offers confidential support for employees’ emotional health. Employees can access articles, videos, webinars, podcasts, and assessments on a wide range of topics.

3. 24/7 Mental Health Support: CVS Health’s EAP provides mental health counselors who are available 24 hours a day, 7 days a week to support employees and their family members experiencing stress, anxiety, or depression.

4. Employee Relief Fund: CVS Health has an Employee Relief Fund designed to help employees during unanticipated hardships, such as natural disasters, personal loss, and healthcare expenses. Employees can apply for assistance through this fund.

5. Well-being Resources: CVS Health offers various well-being resources, such as preventive care and wellness services through MinuteClinic, as well as support for quitting tobacco.

6. Financial Hardship Assistance: CVS Health provides resources to address financial hardships, including the CVS Health Employee Relief Fund, which offers short-term, immediate financial relief in the form of tax-exempt grants to employees to address qualifying emergency needs related to the pandemic.

Accessing the EAP at CVS

To access the EAP, CVS Health colleagues should contact Advice & Counsel through myHR at 888-694-7287 and follow the prompts, or visit the Advice & Counsel Portal to take advantage of the many self-service tools to support their needs.

The Impact of CVS EAP on Employees

While there are no specific testimonials or success stories from CVS employees who have used the Employee Assistance Program (EAP) available in the search results, there are some related resources that highlight the company’s commitment to employee well-being. CVS has launched a mental health initiative to expand access to mental health resources, including virtual and in-person behavioral healthcare offerings in select HealthHUB locations. This initiative aims to help employees better understand available offerings and make the right decisions for their mental health needs.

In conclusion, CVS Health’s EAP demonstrates the company’s commitment to supporting its employees’ mental, emotional, and financial well-being. By providing a wide range of resources and services, CVS Health is helping its employees navigate personal and professional challenges, thereby promoting a healthier, happier, and more productive workplace.

Frequently Asked Questions

Who is eligible to avail the services under the EAP at CVS?

All employees of CVS Health and their immediate family members are eligible to avail the services under the Employee Assistance Program (EAP).

Is the use of EAP services confidential?

Yes, all services and consultations provided under the EAP at CVS are confidential in nature.

Are the services provided by EAP at CVS free?

Yes, the services provided by the Employee Assistance Program (EAP) at CVS are free for all eligible employees and their immediate family members.

Does the EAP at CVS cover only mental health issues?

No, the EAP at CVS covers a wide range of issues, not just mental health. It also provides support and resources for financial hardships, personal loss, and wellness services, among other things.

Can the EAP at CVS provide medical treatment?

No, the EAP at CVS does not provide medical treatment. It offers counseling, resources, and support to help employees manage their issues, but it is not a substitute for professional medical advice or treatment.

Leave a Comment

Your email address will not be published. Required fields are marked *