What Does “Carrier Picked Up the Package” Mean on Amazon?

Amazon 28

Understanding the status updates on your Amazon orders is crucial in managing your expectations and planning for the arrival of your package. One status that often causes confusion is “Carrier Picked Up the Package”. In this article, we will delve into what this status means, the process that follows, and what you can do if your package seems to be stuck at this stage.


The “Carrier Picked Up the Package” status on Amazon means that your package has been collected by the shipping carrier from the Amazon warehouse and has begun its journey to your address. However, sometimes this status may appear when Amazon has just created a shipping order with the carrier, not necessarily when the package is physically handed over.

What Does the Status Mean?

When your Amazon order status reads “Carrier Picked Up the Package,” it implies that your package has been collected by the carrier (like USPS, FedEx, or UPS) from the Amazon warehouse and has now begun its journey to your doorstep. However, it’s important to note that sometimes, this status may show up when Amazon has simply created a shipping order with the carrier, not when the package is physically handed over.

What Happens After the Carrier Picks Up the Package?

Once the carrier picks up your package, it embarks on a journey that typically follows these steps:

  1. Carrier picked up package: The driver scans the package at pickup, either at the shipper’s facility or while collecting packages along their existing routes.
  2. Arrives at origin facility: The package travels to the carrier’s local sorting facility, usually by truck. It may sit here for several hours or a day.
  3. Departs local facility: The package leaves the local facility and moves through the carrier’s network, which may involve transfers to other facilities.
  4. Arrives at destination facility: The package reaches the final carrier facility, where it is processed, scanned, and sorted before being sent to the delivery address.
  5. Out for delivery: The package is loaded onto a delivery truck and is en route to the recipient’s address.
  6. Delivered: The final scan occurs after the driver delivers the package to the recipient’s address.

While the process may seem linear, the actual transit time depends on the origin, destination, and shipping speed.

How to Deal with Extended “Carrier Picked Up the Package” Status

If your package has been stuck at the “Carrier Picked Up the Package” status for a while, here’s what you can do:

  1. Patience: Sometimes, the tracking might stay in this phase until the package reaches another carrier location or your local mail carrier. Give it some time.
  2. Contact the Carrier: If the package is significantly delayed, you can contact the mail carrier to inquire about the status of your delivery.
  3. Contact Amazon: If the package does not arrive by the estimated delivery date, consider reaching out to Amazon customer service for further assistance.

Amazon’s Communication Channels

Amazon keeps its customers updated through various channels. These include tracking information on their orders page, email notifications, text message notifications, and Alexa notifications. Customers can set up or manage these notifications in their account settings.

Potential Issues and How Amazon Handles Them

There are several reasons why your package might experience delays. These range from weather conditions, high volume of orders, lost packages, carrier facility bottlenecks, to incorrect addresses. Amazon handles these issues by improving its logistics network, providing customers with tracking information, and offering assistance through its customer service when packages are lost or significantly delayed.

In conclusion, while the “Carrier Picked Up the Package” status might seem confusing at first, understanding what it means and the process that follows can help you manage your expectations and handle any potential delays effectively. Happy shopping!

Frequently Asked Questions

What is the difference between “Carrier Picked Up the Package” and “Package has Left the Carrier Facility”?

The status “Carrier Picked Up the Package” indicates that the carrier has collected the package from the Amazon warehouse. On the other hand, “Package has Left the Carrier Facility” means that the package has left the carrier’s local sorting or origin facility and is now en route to the next facility or directly to your address.

Why does my package status show “Carrier Picked Up the Package” but the tracking number is not working on the carrier’s website?

This could be due to the fact that the carrier’s tracking system hasn’t updated yet. It may take some time for the carrier’s system to register and display the tracking information. If the issue persists, you should contact Amazon or the carrier for clarification.

Can I change my delivery address after the status shows “Carrier Picked Up the Package”?

Generally, once the package is in the hands of the carrier, you cannot change the delivery address through Amazon. However, some carriers offer the option to change the delivery address via their website or customer service. It’s best to contact the carrier directly for this request.

How long does a package usually stay in the “Carrier Picked Up the Package” status?

The duration of the “Carrier Picked Up the Package” status can vary depending on the carrier and the logistics involved. However, it typically should not last more than a day or two. If it does, it’s advisable to contact the carrier or Amazon.

What does “Delivery Appointment Scheduled” mean on Amazon?

The status “Delivery Appointment Scheduled” means that a specific date and time have been set for the delivery of your package. This is common for large or heavy items that require a scheduled delivery.

Leave a Comment

Your email address will not be published. Required fields are marked *