What Is Amazon Fresh Attended Delivery?

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Amazon Fresh is a popular grocery delivery service offered by the e-commerce giant, Amazon. One of the key features of this service is the Amazon Fresh Attended Delivery. But what exactly is this service, and how does it benefit customers? In this comprehensive guide, we’ll delve into the details of Amazon Fresh Attended Delivery, how it works, its benefits, and how it compares to other grocery delivery services.


Amazon Fresh Attended Delivery is a delivery option provided by Amazon’s grocery service, Amazon Fresh. With this service, customers select a specific time slot when they will be home to receive their grocery order in person. This ensures that the groceries, especially perishable items, are immediately taken care of upon delivery. This service is available in all cities where Amazon Fresh operates.

What is Amazon Fresh?

Amazon Fresh is a grocery delivery and pickup service available to Amazon Prime members in select cities. It offers a wide variety of grocery items, from fresh fruits and vegetables to dairy products, meat, non-perishable items and more. Customers can order these items online and have them delivered to their homes the same day or the next, depending on the time of order and availability of delivery slots.

Amazon Fresh

Amazon Fresh is more than just a delivery service. It also has physical stores in several U.S. cities and the UK. These stores offer a seamless grocery shopping experience with a wide assortment of national brands and high-quality produce, meat, and seafood.

What is Amazon Fresh Attended Delivery?

Amazon Fresh Attended Delivery is a delivery option where customers choose a specific time slot when they will be available to receive their order in person. This service is available in all cities where Amazon Fresh operates. When selecting attended delivery, customers need to be present at the delivery location during the chosen one-hour time slot to receive their groceries, which will be delivered in regular plastic bags.

In contrast, unattended delivery refers to orders that are delivered to customers in temperature-controlled bags and left at their doorstep when no one is available to receive them. This option is suitable for customers who may not be home during the delivery window but still want their groceries to remain fresh until they can collect them.

How Does Amazon Fresh Attended Delivery Work?

Amazon Fresh Delivery

When you place an order with Amazon Fresh, you can choose an available time slot when you’ll be home to receive your order in person. If you’re not available, Amazon is happy to leave your order with a door attendant or security guard if necessary. To do this, you need to leave instructions when completing your order on the Preview Order page, under Delivery Instructions.

If your order contains perishable food items, it’s important to alert the person caring for your delivery so they can take steps to protect those items. Amazon Fresh delivery isn’t available to dorms.

Benefits of Using Amazon Fresh Attended Delivery

There are several benefits to using Amazon Fresh Attended Delivery. Here are a few:

  1. Convenience: With Amazon Fresh Attended Delivery, you can receive your groceries at a designated time slot, ensuring that you are home to receive the delivery. This is particularly useful for items that need to be refrigerated or frozen immediately.
  2. Wide Product Assortment: Amazon Fresh offers a broad range of products, including fresh fruits, vegetables, dairy products, meat, seafood, canned and prepackaged goods, and even home essentials such as toilet paper and cleaning supplies.
  3. Free Delivery for Prime Members: Amazon Fresh offers free two-hour grocery delivery to Amazon Prime members on orders that meet the minimum purchase threshold.
  4. Quality Products: Amazon Fresh is known for providing high-quality products. Whether it’s fresh fruits and vegetables or household essentials, customers can trust that they are receiving top-notch items.
  5. Integration with Amazon Ecosystem: Amazon Fresh is integrated with other Amazon services like Alexa, making shopping even more convenient. Customers can use voice commands to add items to their shopping list or place an order.

Comparing Amazon Fresh Attended Delivery to Other Grocery Delivery Services

When compared to other grocery delivery services like Instacart, Amazon Fresh Attended Delivery stands out for its wide product assortment, competitive pricing, and integration with the Amazon ecosystem. While Instacart is available in more cities and partners with more retailers, Amazon Fresh offers a larger selection of products at generally lower prices.


Amazon Fresh Attended Delivery is a convenient, safe, and cost-effective solution for grocery shopping. It provides a wide range of high-quality products delivered right to your doorstep at a time that suits you, making it an excellent service for busy individuals, families, or anyone who prefers to avoid shopping in person. Whether you’re a seasoned Amazon Fresh customer or considering trying the service for the first time, understanding the attended delivery option can help you make the most of your online grocery shopping experience.

Frequently Asked Questions

What is the minimum purchase threshold to get free delivery on Amazon Fresh?

The minimum purchase amount for free delivery on Amazon Fresh varies by region. Generally, Amazon Prime members must meet a minimum order amount of $35 to qualify for free delivery. For orders under this amount, a delivery fee will be applied.

Can I return items that I am not satisfied with from my Amazon Fresh order?

Yes, Amazon Fresh has a return policy in place. If you’re not satisfied with the items you received, you can request a refund directly from your order history. Amazon may ask you to return the product in some cases, depending on the nature of the item and the reason for the return.

Do I need an Amazon Prime membership to use Amazon Fresh?

Yes, Amazon Fresh is a service available exclusively to Amazon Prime members. If you’re not already a Prime member, you’ll need to sign up for a membership to use Amazon Fresh.

Can I schedule a delivery for a future date with Amazon Fresh?

Yes, with Amazon Fresh you have the flexibility to schedule your delivery for a future date. You can choose a delivery slot up to three days in advance.

Are all items on Amazon available through Amazon Fresh?

No, not all items on Amazon are available through Amazon Fresh. Amazon Fresh primarily provides groceries and household essentials. For other items, you would need to use Amazon’s standard delivery services.

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