Why Does My DoorDash Keep Pausing

DoorDash offers a dedicated app to its delivery drivers. However, many often complain about sudden app pauses; they’re left staring at the screen, wondering what caused this frustrating hiccup.

To answer your question, we’ll explore why my DoorDash keeps pausing and what crucial steps to take to prevent or solve this annoying issue.

4 Reasons Why DoorDash Keeps Pausing

DoorDash was founded in 2013 and has since become one of the largest food delivery platforms in the United States, with operations in over 4,000 cities across North America, Australia, and Canada.

The dashers (DoorDash drivers) deliver food to the customer’s doorstep using a dedicated app for the order’s progress. This helps them generate a good income, but they are often stranded due to sudden app pauses.

Let’s find out why your DoorDashapp app keeps pausing as a dasher and discuss a few ways to fix this issue so that you can deliver orders and earn money without facing much trouble.

1. Outdated DoorDash App

The DoorDash app is continually updated and improved to provide the best experience to the dashers. However, the app can become glitchy and unreliable, causing it to pause independently.

Therefore, if the issue persists, you should check for app updates on your Android or iOS device. To do this:

• Open “The App Store” or “Play Store.”
• Search for the DoorDash Dasher app.
• If you see an “Update” option next to the app, tap on it, and wait for it to be updated.
• Reload the DoorDash app on your Android or iOS device and see if it pauses.

2. Corrupt DoorDash App Cache

Over time, the DoorDash app cache or data may corrupt, causing it to run slowly or pause unexpectedly. So try Clearing the app’s cache to resolve the issues and restore the functionality.

To clear the DoorDash app cache on an Android device:

• Open “Settings.”
• Head to “Apps.”
• Tap ” DoorDash – Dasher.”
• Tap “Storage.”
• Tap “Clear Cache.”

If you have an iOS device:

• Open “Settings.”
• Tap “General.”
• Tap “iPhone/iPad Storage.”
• Tap “DoorDash – Dasher.”
• Tap “Offload app.”

3. Several Declined Orders in a Row

You can choose which delivery orders you want to accept and decline as a Dasher. However, Declining too many orders in a row increases the wait times and leads to customer dissatisfaction.

The whole situation can result in DoorDash pausing your app. Therefore, you should only decline orders if there’s a reasonable excuse to avoid potential repercussions from the company.

4. Poor Internet Connection

Your DoorDash app relies on the cellular date as you are mostly on the go for order deliveries.

As a dasher, your location is vital in the delivery process. The app relies on your location to send you orders in the correct zone you’re working in and to calculate the fare for each delivery.

The app can pause independently whenever there is a weak network service, as it cannot accurately find your location.

To fix this issue, ensure you don’t receive orders from an outlying area where your network signal strength is poor, causing the cellular data to experience slow speed.

Takeaway

In this article, we have discussed why your DoorDash keeps pausing. We’ve also discussed a few ways to resolve the issue to help you get back to using the app seamlessly.

We hope this article answers your question, and you can now deliver the orders to the exact location of the customers without facing the frustrating DoorDash app pausing issue.