Why Does My DoorDash Keep Pausing

Illustration The Doordash Logo Seen Displayed On A Smartphone

DoorDash offers a dedicated app to its delivery drivers. However, many often complain about sudden app pauses; they’re left staring at the screen, wondering what caused this frustrating hiccup.


The DoorDash app can keep pausing due to the following reasons:

  • You are using an outdated version of the DoorDash app.
  • The app cache is corrupt.
  • You may have declined several order requests in a row.
  • You don’t have a stable internet connection.

To answer your question, we’ll explore why my DoorDash keeps pausing and what crucial steps to take to prevent or solve this annoying issue.

4 Reasons Why DoorDash Keeps Pausing

Person Making A Doordash Food Delivery

DoorDash was founded in 2013 and has since become one of the largest food delivery platforms in the United States, with operations in over 4,000 cities across North America, Australia, and Canada.

The dashers (DoorDash drivers) deliver food to the customer’s doorstep using a dedicated app for the order’s progress. This helps them generate a good income, but they are often stranded due to sudden app pauses.

Let’s find out why your DoorDashapp app keeps pausing as a dasher and discuss a few ways to fix this issue so that you can deliver orders and earn money without facing much trouble.


Always try to restart your Android or iOS device before further diagnosing the paused DoorDash app.

1. Outdated DoorDash App

Photo Illustration The Doordash Logo Seen Displayed On A Smartphone

The DoorDash app is continually updated and improved to provide the best experience to the dashers. However, the app can become glitchy and unreliable, causing it to pause independently.

Therefore, if the issue persists, you should check for app updates on your Android or iOS device. To do this:

  • Open “The App Store” or “Play Store.”
  • Search for the DoorDash Dasher app.
  • If you see an “Update” option next to the app, tap on it, and wait for it to be updated.
  • Reload the DoorDash app on your Android or iOS device and see if it pauses.

You can also contact DoorDash support for further assistance regarding the glitchy Dasher app.

2. Corrupt DoorDash App Cache

Doordash Delivery Worker Walks His Bike Along The Road

Over time, the DoorDash app cache or data may corrupt, causing it to run slowly or pause unexpectedly. So try Clearing the app’s cache to resolve the issues and restore the functionality.

To clear the DoorDash app cache on an Android device:

  • Open “Settings.”
  • Head to “Apps.”
  • Tap ” DoorDash – Dasher.”
  • Tap “Storage.”
  • Tap “Clear Cache.”

If you have an iOS device:

  • Open “Settings.”
  • Tap “General.”
  • Tap “iPhone/iPad Storage.”
  • Tap “DoorDash – Dasher.”
  • Tap “Offload app.”

3. Several Declined Orders in a Row

A Woman's Silhouette Holds A Smartphone With The Doordash Logo

You can choose which delivery orders you want to accept and decline as a Dasher. However, Declining too many orders in a row increases the wait times and leads to customer dissatisfaction.

The whole situation can result in DoorDash pausing your app. Therefore, you should only decline orders if there’s a reasonable excuse to avoid potential repercussions from the company.


A dasher can choose to pause the DoorDash app themselves. Usually, they have 35 minutes of pausing time.

4. Poor Internet Connection

Doordash Kitchens Location

Your DoorDash app relies on the cellular date as you are mostly on the go for order deliveries.

As a dasher, your location is vital in the delivery process. The app relies on your location to send you orders in the correct zone you’re working in and to calculate the fare for each delivery.

The app can pause independently whenever there is a weak network service, as it cannot accurately find your location.

To fix this issue, ensure you don’t receive orders from an outlying area where your network signal strength is poor, causing the cellular data to experience slow speed.


Ensure you always allow the location access to the DoorDash app to run it smoothly.


In this article, we have discussed why your DoorDash keeps pausing. We’ve also discussed a few ways to resolve the issue to help you get back to using the app seamlessly.

We hope this article answers your question, and you can now deliver the orders to the exact location of the customers without facing the frustrating DoorDash app pausing issue.

Frequently Asked Questions

What Are Some Common Problems You Face While Working With DoorDash?

As a dasher, you face several challenges while delivering food, including frequent app glitches, the inability to find the correct address, canceled orders, etc.

Is DoorDash Against Tip Baiting?

Yes, DoorDash has publicly stated that it is against tip baiting.

Tip baiting is a practice where customers may initially tip a significant amount to entice a driver to accept their order quickly but then reduce it after delivery.

This can result in the driver receiving less overall payment than they anticipate.

What Is the Busiest Time at DoorDash?

The busiest time for DoorDash drivers can vary depending on the location and day of the week. Typically, these busy times are during peak meals, lunch, and dinner.

In many cities, this can be from 11:00 AM to 2:00 PM and 5:00 PM to 9:00 PM on weekdays and weekends.

What City Pays the Most on DoorDash?

The pay for DoorDash drivers can vary based on several factors, including location, time of day, day of the week, and demand.

As such, no single city pays the most on DoorDash, but the pay rates can fluctuate over time.

How Does DoorDash Determine the Delivery Fee for Each Order?

DoorDash determines the delivery fee for each order based on various factors, including the distance between the restaurant and the delivery address, the time of day, and the demand for deliveries in the specific area.

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