Why Did I Get a Check from Walgreens?

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Receiving an unexpected check can raise several questions, especially when it’s from a company like Walgreens. This article aims to provide an in-depth understanding of why you might receive a check from Walgreens, covering various scenarios, examples, and statistics.


You may receive a check from Walgreens for several reasons. This could be because of a refund for a product or service, a payout from a legal settlement, or related to employment matters. However, it’s important to be aware that some checks could be part of a scam, such as a mystery shopping scam. Always verify the authenticity of the check with Walgreens Customer Service before depositing it.

Possible Reasons for Receiving a Check from Walgreens

There are several reasons why you might receive a check from Walgreens:


Walgreens might issue a refund check if you were overcharged for a product or service. For instance, if you purchased a Walgreens brand product and were not completely satisfied, the company would refund the full price.

Walgreens has been involved in several legal settlements that required them to issue refund checks to affected customers. Take the case in 2013 when Walgreens settled with the Federal Trade Commission (FTC) over deceptive advertising claims related to their ‘Wal-Born’ dietary supplements. Affected consumers received refund checks as part of the settlement.

In some scenarios, Walgreens might issue checks as part of employment or recruitment-related matters, such as reimbursements or bonuses.

However, it’s important to note that receiving a check from Walgreens could also be part of a scam, such as a mystery shopping scam, where individuals are sent fake checks and asked to deposit them into their bank accounts. Always verify the authenticity of any check received from Walgreens before depositing it.

Recognizing a Scam

Scams involving checks purportedly from Walgreens include secret shopping scams, phishing emails, and text message scams. In a secret shopping scam, scammers send a fake check along with a job offer as a secret shopper. They instruct the victim to deposit the check, use the funds to test in-store money transfer services or buy gift cards, and then send pictures of the cards or the card numbers. Eventually, the bank discovers the check is fake, and the victim is responsible for repaying the money.

To recognize and avoid these scams:

  • Be cautious of unsolicited emails or text messages claiming to be from Walgreens, especially if they ask for personal information or offer rewards.
  • Check the sender’s email address and the links in the email or text message. If they do not belong to Walgreens or lead to suspicious websites, do not click on them or provide any information.
  • If you receive a check or job offer as a secret shopper, verify its legitimacy before depositing the check or following any instructions.
  • Report any suspicious emails, text messages, or calls to Walgreens and the appropriate authorities.

Verifying a Check from Walgreens

If you receive a check from Walgreens, take the following steps to verify its authenticity:

  1. Look for any signs of fraud, such as misspellings, incorrect information, or suspicious logos.
  2. Search your records for any recent transactions with Walgreens that may have resulted in a refund or settlement.
  3. Be aware of potential scams involving unexpected checks.
  4. Contact Walgreens Customer Service for assistance. They can help you determine if the check is genuine and provide information on why it was issued.

Remember to be cautious and verify the check’s authenticity before cashing it to avoid potential scams or financial losses.

In conclusion, while there are legitimate reasons why you might receive a check from Walgreens, it’s crucial to stay vigilant and ensure the check’s authenticity. Always contact Walgreens customer service if you’re unsure why you received a check or if you suspect it might be part of a scam.

Frequently Asked Questions

What is the contact information for Walgreens Customer Service?

You can reach Walgreens Customer Service at 1-800-WALGREENS (1-800-925-4733) or via their website’s contact form.

What should I do if I suspect the check from Walgreens is part of a scam?

If you suspect the check is part of a scam, do not deposit it. Instead, contact Walgreens Customer Service immediately and report the situation to your local authorities or the Federal Trade Commission (FTC).

Walgreens has been involved in several legal settlements, such as the one in 2013 involving deceptive advertising claims related to their ‘Wal-Born’ dietary supplements. The specifics of each case vary, so it’s best to contact Walgreens or do online research to understand why you might have received a check.

How can I protect myself from secret shopping scams?

To protect yourself from secret shopping scams, never deposit a check from an unexpected source, especially if it comes with instructions to buy gift cards or wire money. Always verify the source and contact the company directly using their official contact information.

How does Walgreens handle refunds?

Walgreens issues refunds for unsatisfactory products or services, often by check. If you’ve recently returned a product to Walgreens or have a dispute over a charge, this could be why you’ve received a check.

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