What Does “SOF” Mean for UPS?


UPS is amongst the largest shipping companies in the world, but the term “SOF” associated with handling the shipped merchandise might confuse you.


A Standard Order Form (SOF) is a document United Parcel Service (UPS) uses to request specific services or report information about a shipment.

This form also ensures special handling, such as delivery to a particular location, special packaging, or a specific delivery time.

United parcel service is the leading logistic company that mostly deals with the international shipment of products. Therefore, you should know the glossary used when sending or receiving anything. Among hundreds of its terms, the “SOF” is discussed here.

What Is UPS Standard Order Form (SOF)?


UPS always prioritize its consumers; they never want to damage their valuable items, which is why a standard order form (SOF) is offered to the customers to fulfill while booking any consignment.

“SOF” ensures that packages are handled and delivered according to the customer’s instructions.

A variety of services can be requested through “SOF.”

For example, a person might demand special instructions, such as delivery to a specific location or at a particular time.

Let’s discuss a few UPS services and safety measures that can be requested on the Standard Order Form (SOF).

1. Handle-With-Care Instruction in “SOF”


“Handle with care” is an instruction often used at UPS to indicate that a package or cargo should be maneuvered gently and cautiously, as it may be fragile or valuable.

This information is often written outside the package or on a shipping label and is used to alert the shipper to be extra careful when handling the package.

There is a space available in” SOF” at UPS to checkmark these instructions.

For instance, a parcel containing delicate glassware or electronic equipment might have “Handle with care” instructions pasted on it.

2. Hazardous Materials Handling


Hazardous materials handling instructions can alert delivery persons at UPS to potentially dangerous items in a shipment and provide guidelines for handling them safely.

This cautionary guidance is typically included on the shipping label or a separate document with every UPS consignment and may have information about the type and quantity of hazardous materials.

For example, the instructions might specify the appropriate protective gear that should be worn when handling the materials or the procedures that should be followed in the event of a spill or leak.

So, you must write the details in case of shipping this material through UPS in the standard order form (SOF).


There are nine classes of hazardous materials in the “SOF” of UPS, each with its specific requirements for packaging, labeling, and transportation.

For example, Class 1 materials are explosives, while Class 6 materials are poisonous and infectious substances.

3. Temperature-Controlled Items


Temperature-controlled items require a specific temperature range to be maintained during transport and storage.

Some examples of these include perishable foods, pharmaceuticals, and a few types of chemical products.

You have to declare them in the “SOF” at UPS so that the shipper will monitor the temperature during transit using a thermostat and ensure it stays within the required range.


Some temperature-controlled items, such as frozen food, may require dry ice or other cooling agents to maintain the correct temperature.

4. Details About the Receiver in “SOF”


If you want the parcel to be received by a particular person, you can mention this restriction in the “SOF” at UPS.

Moreover, the alternate receiver or address can also be written in this form if the first receiver is unavailable.

You can also choose a delivery time slot or self-pickup option on the standard order form of UPS.

Importance of “SOF”


The SOF is an integral part of UPS’s logistics process, as it helps to ensure that packages are handled and delivered according to the customer’s instructions.

Moreover, it is also a valuable tool for tracking and resolving any issues that may arise during the delivery process.

For example, if a package is damaged during transit, the SOF can be used to report and claim the damage.

Similarly, if the delivery address for a package changes after it has been shipped, the SOF can be used to update the delivery information.


In this guide, we’ve discussed the Standard Order Form (SOF) used by UPS and its importance in ensuring that packages are delivered safely.

I hope this information on “SOF” will be helpful for you to understand this aspect of shipping logistics.

Frequently Asked Questions

How Do I Fill Out a Standard Order Form?

To fill out a standard order form at UPS, you will need to provide information about the sender and recipient of the package, the type of service being requested, and any special instructions related to the delivery.

Can I Request Special Services on a Standard Order Form?

Yes, you can request these services on a standard order form at UPS. This might include special handling or delivery, safe packaging or labeling, or hazardous materials handling.

Can a Standard Order Form Be Used for Shipments Other Than Those Sent With UPS?

A standard order form is typically used in the context of UPS shipments. However, other businesses or organizations may also use standard order forms.

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