There are few things more frustrating than finding a great deal, only to have it not work when you need it. This is especially true when it comes to food delivery services like Uber Eats. You’ve picked out your favorite meal, entered your voucher code, and then…nothing. It’s not working. Before you give up and pay full price, let’s look at some common reasons why your Uber Eats voucher might not be working and how you can troubleshoot it.
Your Uber Eats voucher might not be working due to several reasons such as an expired voucher, incorrect code entry, location or currency restrictions, minimum order amount, single-use or limited-use vouchers, ineligible items or restaurants, or applying the voucher after placing the order. It might also be due to incompatible vouchers or personal profile restrictions. Always check the terms and conditions of your voucher and try troubleshooting steps such as verifying your profile, reviewing past promotions, trying a different payment method, and adding the voucher before placing the order. If it still doesn’t work, contact Uber Eats support.
1. The Voucher Has Expired
One of the most common reasons why your Uber Eats voucher isn’t working could be because it has expired. Voucher expiration dates vary based on where it was purchased, and you can typically find the expiration date on the back of the card or in the voucher details in the Uber Eats app.
2. Incorrect Code Entry
Another common reason why your Uber Eats voucher might not be working is because the code was entered incorrectly. Make sure you’re typing or pasting the code correctly, without any extra spaces or symbols. This includes ensuring that any capital letters, numbers, or special characters are entered exactly as they appear on the voucher.
3. Location or Currency Restrictions
Your Uber Eats voucher might also not work if it’s restricted to a specific location or currency. Some vouchers may only be valid in certain countries or cities, or they may only be applied to orders paid in a specific currency.
4. Minimum Order Amount
Some Uber Eats vouchers require a minimum order amount before they can be applied. Check the terms and conditions of your voucher to see if a minimum purchase amount is required.
5. Single-Use or Limited-Use Vouchers
Your Uber Eats voucher might not work if it’s a single-use or limited-use voucher. If you’ve used the voucher before, any remaining credit might not apply to future orders.
6. Ineligible Items or Restaurants
Some Uber Eats vouchers might only be applicable to specific items or restaurants. Always check the terms and conditions of your voucher to see if there are any restrictions.
7. Voucher Applied After Placing the Order
Remember, vouchers should be added before placing the order. They cannot be applied after the order has been placed.
8. Incompatible Vouchers
You may not be able to apply multiple vouchers, such as a Meal Voucher and an Uber Eats voucher, to the same order.
9. Personal Profile Restrictions
Lastly, Uber Eats vouchers can only be used with a personal profile or an unmanaged business profile. If you’re trying to use a voucher with a business profile, it might not work.
Troubleshooting Your Uber Eats Voucher
If your Uber Eats voucher isn’t working, here are some steps you can take to troubleshoot:
- Check the terms and conditions of the voucher.
- Verify that you’re using the correct profile.
- Review your past promotions.
- Try a different payment method.
- Add the voucher before placing the order.
If you’ve tried all these steps and your voucher still isn’t working, contact Uber Eats support through the app or at help.uber.com.
Remember, Uber Eats vouchers can provide great savings, but they do come with certain restrictions. Always check the terms and conditions of your voucher and keep these common issues in mind to ensure a smooth checkout process. Happy dining!
Frequently Asked Questions
How can I find the expiration date of my Uber Eats voucher?
The expiration date of your Uber Eats voucher can typically be found on the back of the physical card or in the voucher details within the Uber Eats app.
What should I do if my Uber Eats voucher code is entered correctly, but still not working?
If you’ve entered the code correctly and it’s still not working, it could be due to a number of other reasons such as location restrictions, minimum order amount, or the voucher may have already been used. Check the terms and conditions of your voucher or contact Uber Eats support for further assistance.
Can I use multiple Uber Eats vouchers on a single order?
Typically, you cannot apply multiple vouchers such as a Meal Voucher and an Uber Eats voucher to the same order.
Can I use my Uber Eats voucher with a business profile?
No, Uber Eats vouchers can only be used with a personal profile or an unmanaged business profile. They cannot be applied to a managed business profile.
What do I do if the minimum order amount for using the voucher is higher than my order total?
If your order total is less than the minimum amount required to use the voucher, you would need to add more items to your order to reach the minimum amount.
