How To Return a Rug Doctor to Walmart

Renting a Rug Doctor from Walmart is a convenient and cost-effective way to deep clean your carpets. But what happens when you’re done with the cleaning and need to return the machine? This comprehensive guide will walk you through the process of returning a Rug Doctor to Walmart, detailing everything you need to know.

Preparing for Return

Before returning the Rug Doctor, it’s crucial to clean and prepare the machine for the next user. Here’s how:

1. Drain any remaining fluid: Plug in the machine, switch to the hand tool setting, and allow any remaining fluid to drain out. Once the fluid stops running, turn off the machine.
2. Remove and clean the recovery tank: Unplug the machine, remove the white recovery tank, and tip the machine forward to drain any remaining water.
3. Clean the filter: Remove the filter by pushing the spring, then clean it thoroughly.
4. Empty and clean the machine: Although Walmart doesn’t charge penalties for returning a machine without cleaning, it’s a good practice to clean it before returning.

Returning the Rug Doctor at Walmart

Once the Rug Doctor is clean and ready, it’s time to return it to Walmart. Follow these steps:

1. Visit the Rug Doctor Kiosk: Go to the Rug Doctor kiosk located at the front of the Walmart store, near the customer service desk.
2. Enter your information: Use the touch screen on the kiosk to enter the necessary information about your rented machine.
3. Place the machine in the kiosk: After entering the required information, the kiosk will unlock. Place the cleaned machine inside, ensuring that it’s secure.

Please note, the rented Rug Doctor should be returned to the same store from which it was rented. This is because the rental agreement and return process are tied to the specific store location.

What If You Return It Late?

Walmart allows you to rent a Rug Doctor for 24 or 48 hours. If you don’t return the cleaner within this timeframe, you’ll be charged an additional day’s rental fee for each day it’s late. For example, if you rented a Mighty Pro machine for 24 hours and returned it two days late, you would pay a total of $90 in rental fees. To avoid these additional charges, ensure you return the Rug Doctor within the specified rental period.

What If The Rug Doctor Is Damaged?

If the Rug Doctor is damaged or not working properly at the time of return, you can return it by mail for a refund or replacement, or at any Walmart store for a refund. However, it’s advisable to contact Rug Doctor as soon as possible within the agreed rental period if you encounter any issues with the machine.

Conclusion

Returning a Rug Doctor to Walmart is a straightforward process if you know what to do. Remember to clean the machine, return it to the same store you rented from, and do so within the agreed-upon time to avoid any extra charges. With these tips, you’re now well-equipped to return your rented Rug Doctor to Walmart without hassle.

References

• Rug Doctor Rental Policy
• Walmart Return Policy

Remember, while this guide provides a comprehensive overview of the return process, it’s always a good idea to check with your local Walmart or Rug Doctor for their specific return policies and procedures.