What Do You Need to Work at Amazon?

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Amazon, the e-commerce giant, offers a variety of job opportunities across diverse fields. Whether you’re interested in a career in tech, operations, or customer service, Amazon likely has a position that fits your skill set. This article will provide an in-depth look at what you need to work at Amazon, including qualifications, skills, the hiring process, and tips for preparing for an interview.


To work at Amazon, you typically need to be at least 18 years old, able to read and speak English, and possess a high school diploma or equivalent. Specific qualifications vary depending on the role, but Amazon values skills such as adaptability, problem-solving, customer obsession, data-driven decision making, effective communication, leadership, and ownership. The hiring process often includes an online application, resume screening, interviews, and a background check. Preparation for an interview involves understanding Amazon’s culture and leadership principles, as well as reviewing your past work experiences.

General Qualifications

While specific qualifications can vary depending on the role, some general requirements apply to all Amazon positions. You must be at least 18 years old and able to read and speak English for safety purposes. A high school diploma or equivalent is the minimum educational requirement for most jobs. However, for certain positions, such as those in Amazon Web Services (AWS), a background in computers and a bachelor’s degree in a related field may be preferred.

Skills Amazon Values

Amazon looks for potential employees who demonstrate adaptability, problem-solving skills, customer obsession, data-driven decision-making abilities, and effective communication. In addition, leadership and ownership are highly valued, as Amazon seeks employees who take initiative and demonstrate leadership potential.

The Amazon Hiring Process

The hiring process at Amazon typically includes an online application, resume screening, a recruiter call, online assessments, phone interviews, in-person interviews, and a background check. This process can take anywhere from three weeks to three months. It’s essential to prepare for each step and tailor your resume to the specific job requirements.

Preparing for an Amazon Interview

Preparing for an Amazon job interview involves understanding the company’s culture and leadership principles, practicing behavioral-based interview questions, learning about the role and team, and reviewing your resume and past work experiences. Amazon’s interview process focuses on behavioral-based interviews, so be ready to discuss your experiences and how they relate to the position you’re applying for.

Career Paths at Amazon

Amazon offers a wide range of career paths, from operations to technical roles. Some common career paths within Amazon include the Amazon Pathways program, Amazon Warehouses, Amazon Stores, and various roles within AWS. Amazon also provides career advancement opportunities, such as higher education support, apprenticeships and certifications, and mentorships and development programs.

Tips for Those without Tech or E-commerce Experience

If you’re interested in working at Amazon but lack experience in tech or e-commerce, consider applying for entry-level or non-technical roles. Highlight your transferable skills, such as customer service or communication skills, and be open to learning new skills. Amazon offers various upskilling and training programs for its employees.


Working at Amazon can provide a rewarding career with numerous opportunities for growth and development. By understanding the qualifications and skills Amazon values, preparing for the interview process, and being open to learning and growth, you can increase your chances of securing a job at this e-commerce giant.

Remember, Amazon values diversity and inclusion, and they’re always on the lookout for individuals who demonstrate their leadership principles and are customer-obsessed. So, whether you have a background in tech, are fresh out of college, or are looking to transition into a new career field, there could be an opportunity for you at Amazon.

Frequently Asked Questions

What is the Amazon Pathways program?

The Amazon Pathways program is a leadership development initiative. It’s designed to groom high-potential, early-career individuals to take on leadership roles within Amazon’s vast operations sector.

What kind of training programs does Amazon offer to its employees?

Amazon offers a wide range of training programs for its employees, including technical training, leadership development programs, and upskilling initiatives such as the Amazon Technical Academy, Machine Learning University, and Associate2Tech, which helps fulfillment center associates move into technical roles.

What are Amazon’s Leadership Principles?

Amazon’s Leadership Principles are a set of standards that guide decision-making within the company. They include: Customer Obsession, Ownership, Invent and Simplify, Are Right, A Lot, Learn and Be Curious, Hire and Develop the Best, Insist on the Highest Standards, Think Big, Bias for Action, Frugality, Earn Trust, Dive Deep, Have Backbone; Disagree and Commit, and Deliver Results.

Is there a possibility for remote work at Amazon?

Yes, Amazon does offer remote work opportunities for certain roles, especially amidst the COVID-19 pandemic. The availability of remote work depends on the specific job and team.

What are some examples of behavioral-based interview questions?

Behavioral-based interview questions focus on how you’ve handled various work situations in the past. Examples might include: “Tell me about a time when you had to make a difficult decision at work,” or “Describe a situation where you had to solve a problem with limited resources.” Amazon often relates these questions to their Leadership Principles.

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