Why Is My Walmart Money Card Being Declined?

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The Walmart Money Card is a popular option for many shoppers. It’s a prepaid debit card that can be used anywhere Visa or MasterCard is accepted, making it a convenient alternative to carrying cash or using a traditional bank account. However, it can be perplexing and frustrating when your Walmart Money Card is declined. In this article, we will delve into the potential reasons behind a declined Walmart Money Card and offer solutions to help you avoid this issue in the future.


Your Walmart Money Card could be declined for several reasons including: the card not being activated, the card being locked, address mismatch, insufficient funds, unusual spending patterns, expired card, or exceeding the transaction limits set by Walmart. To resolve the issue, identify the problem, use the Walmart MoneyCard app for help, or contact Walmart MoneyCard Customer Support at (877) 937-4098.

Understanding Your Walmart Money Card

Before we dive into the reasons why your Walmart Money Card might be declined, let’s understand how this card works. The Walmart Money Card doesn’t require a bank account or credit check, making it accessible even for those who are unable or unwilling to get traditional bank accounts. The card can be loaded with money through various methods, such as direct deposit, cash reloads at Walmart stores, and mobile check deposits.

Common Reasons for Card Declination

There can be several reasons why your Walmart Money Card is being declined:

  1. Card Not Activated: If your card isn’t activated yet, it will be declined. Make sure you’ve followed the activation process outlined in your card package.
  2. Locked Card: If you’ve locked your card to prevent fraudulent activities, it will be declined until you unlock it.
  3. Address Mismatch: If the address you provide during a transaction doesn’t match the address you have on file with Walmart, your card may be declined.
  4. Insufficient Funds: Just like a traditional debit card, if your account doesn’t have enough funds to cover a transaction, your card will be declined.
  5. Unusual Spending Patterns: If a purchase deviates from your typical spending habits, it may be flagged as suspicious and declined.
  6. Expired Card: If your card has expired, it will be declined for all transactions.

Transaction Limits

Your Walmart Money Card also has transaction limits that, if exceeded, can lead to card declination. Some of these limits include:

  1. Sending Money: You can send up to $500 per day and $1,000 in any 30-day period using the Send Money Person to Person Transfer Service.
  2. Bank Transfers: The maximum amount for a single Inbound Transfer is $100, and you can transfer up to an aggregate of $100 every 24 hours and up to $500 every 30 days.
  3. Mobile Deposit Limit: You can deposit up to $1,500 or make 3 transactions per day.
  4. ATM Withdrawal Limit: You can withdraw up to $500 per day.
  5. Maximum Card Balance: The Walmart MoneyCard has a maximum balance of $10,000. Deposits that exceed this limit will be declined.

Resolving a Declined Card Issue

If your Walmart Money Card is declined, follow these steps to resolve the issue:

  1. Identify the Problem: Determine why your card was declined. Review your transaction history and account balance to see if there are any obvious issues.
  2. Use the App: The Walmart MoneyCard app can be a useful tool. Use it to check your balance, unlock your card, update your address, and more.
  3. Contact Customer Service: If you’re unable to resolve the issue on your own, contact Walmart MoneyCard Customer Support at (877) 937-4098.

Preventing Future Declines

To prevent future card declines, make sure your card is activated, unlocked, and has sufficient funds. Regularly update your address information, and be aware of your normal spending patterns. Set up account alerts using the Walmart MoneyCard app to stay informed about your account status and activities.

Remember, declined transactions on your Walmart Money Card do not affect your credit score or financial standing. However, they can be inconvenient and frustrating. By understanding why your card might be declined and taking proactive steps to prevent it, you can make the most of your Walmart Money Card.

Frequently Asked Questions

Can I use my Walmart Money Card internationally?

Yes, you can use your Walmart Money Card anywhere Visa or MasterCard is accepted, including internationally. However, a foreign transaction fee may apply.

What happens if my Walmart Money Card is lost or stolen?

If your Walmart Money Card is lost or stolen, you should immediately contact Walmart MoneyCard Customer Support at (877) 937-4098. They can help you deactivate the lost or stolen card and issue a new one.

Can I have more than one Walmart Money Card?

Yes, you can have up to three additional Walmart Money Cards for secondary cardholders in your household.

Can I load my Walmart Money Card at any Walmart store?

Yes, you can load your Walmart Money Card at any participating Walmart store.

Can I use my Walmart Money Card to withdraw cash from ATMs?

Yes, you can use your Walmart Money Card to withdraw cash from ATMs. However, a fee may apply, and there is a daily withdrawal limit of $500.

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