How To Order from Publix for Pickup

Navigating the world of online grocery shopping can be tricky, but Publix makes it easy with their convenient pickup option. This service, powered by Instacart, allows you to order your groceries online and pick them up at your local Publix store without ever leaving your car. Here’s a step-by-step guide on how to order from Publix for pickup.

KEY TAKEAWAYS

To order from Publix for pickup, first create an account on the Publix website or through the Publix Delivery app. Browse the online catalog, add items to your cart, and select the pickup option at checkout. Choose your nearest Publix store offering grocery pickup, pay for your order, and then pick it up during your chosen time window from the designated Publix Curbside parking space.

Create an Account

Before you can place an order, you’ll need to create an account on the Publix website or through the Publix Delivery app. This account will allow you to save your preferred pickup location, past purchases, and payment information for faster checkout in the future.

Browse and Shop

Once you’re logged in, you can browse the online catalog of your local Publix store. Add items to your cart as you go. Keep in mind that prices for individual items may be higher online than in-store to cover the costs of the service.

Choose Pickup Option

When you’re ready to check out, make sure you choose the pickup option at the top of your screen. This will allow you to select a convenient pickup day and time.

Select Your Store

Choose the nearest Publix store offering grocery pickup. You can find this information at www.publix.com/curbside or through the Publix Delivery app.

Pay for Your Order

Debit, credit, and SNAP are all accepted payment methods. However, Publix gift cards and pre-paid credit cards are not accepted at this time.

Pick Up Your Order

Drive to your selected Publix location during your chosen time window. Park in the designated Publix Curbside parking space and notify the store through the Publix Delivery and Curbside app or call the store using the number on the sign. Give the Publix associate your name, and they’ll bring your order out and load it into your car.

What if There’s an Issue?

If you encounter any issues with your order, you can report the problem through the Instacart app or website within 4 days after pickup. Instacart Customer Experience can address issues up to 7 days after you receive your order.

Tips and Tricks

To make the most of your Publix pickup experience, consider these tips:

Use the Publix Delivery app for a streamlined ordering process.
Look for savings through delivery and curbside pickup on the Publix website.
Remember that not all Publix deals or weekly ad promotions apply to pickup orders.
Some items, such as alcohol, tobacco, gift cards, prescriptions, and age-restricted items, may not be available for online ordering.

With these steps in mind, you’re ready to take advantage of the convenience and ease of Publix pickup. Happy shopping!

Frequently Asked Questions

Can I use coupons for online orders?

No, unfortunately, coupons are not accepted for online orders at this time. However, you can find savings and deals directly on the Publix website or app.

Can I modify my order after I’ve placed it?

Yes, you can modify your order until the shopper begins fulfilling it. You can do this by going to your account on the Publix website or app, finding your order, and clicking on the “Edit Order” button.

Can someone else pick up my order?

Yes, someone else can pick up your order. They will need to provide the name on the order to the Publix associate.

What happens if I miss my pickup time?

If you miss your pickup time, it’s best to contact the store directly to make alternative arrangements. The contact number can be found on your order confirmation.

Can I return items bought online?

Yes, if you’re unsatisfied with an item you received, you can return it to any Publix store. For any issues with your order, you can also report to Instacart within 4 days after pickup.