How To Reschedule Walmart Orientation


After passing the Walmart interview, you are scheduled for an orientation to get familiar with the company’s culture and job responsibilities.

However, if you can’t attend the session due to some emergency, you might wonder if you can reschedule this important event.


The rescheduling of Walmart Orientation can sometimes be possible by informing management with a valid reason and requesting a new date and time by:

  • Calling the Walmart HR or Staff Management department.
  • Composing and sending an email to the HR department.
  • Using the “Rescheduling” option in the “Me@Walmart” app.
  • Going in person to meet HR at Walmart and discussing the problem.

To let you know if it’s possible, we will discuss below how to reschedule Walmart orientation and what happens in this event.

4 Ways for Rescheduling Walmart Orientation

Walmart is an American multinational retail company that Sam Walton started in Arkansas in 1962. The company has a chain of physical superstores around the world, and it also sells products online.

Walmart offers numerous job opportunities to potential candidates and is a great company to work for, but they take their time for the hiring process.

After applying for the job, getting through the interviews, and background checks, there is one formality of attending the company’s orientation.

However, you might be facing an emerging during the event’s time and date and wondering if rescheduling is possible.


Missing the Walmart Orientation for any cause without informing Walmart management can result in termination. Whatever the reason, you must communicate with them and request a new date.

Let’s look at two ways of contacting Walmart and hoping to let them reschedule your Walmart orientation.

1. Calling Walmart Hotline

Walmart Call

One quick way to contact Walmart about rescheduling your orientation is to call their hotline number 1-800-530-9929. Press your desired extension or let the operator help you route your call to the correct person.

Now start the conversation warmly and explain why you want to reschedule your orientation to the representative—for example, any family emergency, conflict with another job or school, or due to illness.

Hopefully, Walmart’s representative will consider your excuse after listening to the cause and may assign you a new date and time for the next Walmart Orientation session.


Walmart often calls the candidates back in a couple of days to inform new date and time of the orientation.

2. Emailing Walmart HR


Another way to reschedule your Walmart orientation is to email the Walmart HR department at the store that hired you.

Explain that you need to reschedule your orientation and provide your name, the position you were hired for, and the date of your initial session in the email.

Now, wait for a response from the HR department with a new orientation date.

3. Using Me@Walmartapp App

Walmart App

You can also reschedule your Walmart orientation by installing the Me@Walmart app from the Google Play Store or App Store on your device.

After installing the app, tap “Candidate Sign in” and use the login credentials you used to create your account while applying for the job post. 

Once you log in, go to the “Me” section, and tap the “three dots” next to the orientation details. Now, tap “Reschedule” and follow the instructions to choose a new date and time that works for you. 

After you make the changes, confirm the new schedule and wait for a confirmation email from Walmart.

If things don’t go south, the hiring manager will honor the rescheduling, especially if they are experiencing staffing issues.


After rescheduling the orientation, your hiring process will take a long time because you’ll have to wait at least a week or two to attend the next one.

4. In-Person Rescheduling

Walmart Store

If no one attends your call at the store or you don’t get any follow-up email from HR, it’s best to visit Walmart in person to reschedule your orientation session.

Visit the HR department at the Walmart store and explain your situation to the HR representative. They will assist you in rescheduling the orientation and provide a new date and time, if possible.

What Happens During Walmart Orientation?

Walmart’s Orientation includes a strict schedule with different back-to-back training and classes depending on the job description.

New and existing employees at Walmart have to attend the orientation. The session overviews the company’s rules, expectations, and culture, and you will learn about your job duties and get training on customer service, safety, and other essential topics.

In addition, the supervisor will counsel you with the information listed below:

  1. Policies and procedures
  2. Sales training
  3. Employee benefits
  4. Workplace health education
  5. Safe lifting practices
  6. Workplace communication skills
  7. Workplace safety
  8. Loss prevention techniques
  9. Me@walmart app training

You can ask the supervisor anything during the orientation session if you cannot figure out anything or get confused.


In this article, we’ve discussed how you can reschedule your Walmart Orientation by dialing the hotline, contacting through the employee’s app, visiting the store, or using the email option. We’ve also discussed what you can expect at the orientation. 

Hopefully, you’re guided correctly, and you’ve been approved for rescheduling the Walmart orientation.

Frequently Asked Questions

How Long Does Walmart Orientation Last?

Walmart orientation can last between eight hours to a full day. However, the eight-hour session is often divided into two four-hour sessions that take two days to complete.

Does Walmart Pay for the Orientation Session?

Yes, Orientation sessions are working hours at Walmart, so that you will be paid according to their hourly wages.

Will Walmart Take a Drug Test in Orientation?

The drug test is always carried out before you are invited to attend the Walmart orientation. However, the company reserves the right to do so if they find something suspicious about you during the event.

Can I Attend Orientation at a Different Walmart Location?

No, you can only attend Walmart Orientation at the appointed location.

What Are the Tips for Attending Walmart Orientation?

Orientation is the very first day of your beginning at the company, so you must be prepared to attend it wisely. Always arrive on time, wear a formal dress, such as dress pants and a collared shirt, and bring the necessary documents.

Also, pay close attention to the presentations and training materials, note essential information and policies, and be open to constructive criticism by showing a positive attitude.

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