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Who Does Dollar General Use for Background Checks?

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Dollar General, one of the most prolific variety store chains in the United States, has a comprehensive hiring process that includes background checks for all potential employees. This process is conducted by two leading companies, HireRight and GIS.

KEY TAKEAWAYS

Dollar General uses two leading companies, HireRight and GIS, to conduct their background checks for potential employees. These checks are a fundamental part of their hiring process, aiming to ensure the safety and integrity of their workforce by verifying various aspects such as identity, employment history, criminal record, and more.

Why Does Dollar General Conduct Background Checks?

Dollar General conducts background checks to ensure the safety and integrity of their workforce. These checks are a crucial part of the hiring process, verifying various aspects such as identity, right to work, education and professional qualifications (if applicable), employment history, driving record (for driving jobs), criminal record, and credit report (for store management).

The background check usually takes place after the interview process is complete and a contingent offer for employment has been given. The purpose of these checks is to ensure that the candidate will be a good fit for the position.

What Do Dollar General Background Checks Include?

The background checks conducted by Dollar General are quite comprehensive. They include:

  1. Criminal History: This includes any past criminal convictions or pending charges that may be relevant to the position being considered.
  2. Employment Verification: Dollar General verifies crucial aspects such as job titles, dates of employment, and responsibilities associated with previous positions.
  3. Education Verification: Dollar General may conduct education verification to ensure that applicants possess the required educational qualifications for the position they are applying for.

Depending on the job role, Dollar General may also check credit reports and driving records. The company usually takes about a week to complete the background check, but this may vary from state to state or store to store.

Does a Criminal Record Disqualify You from Employment at Dollar General?

Having a criminal record does not automatically disqualify a candidate from being hired at Dollar General. The company evaluates each case individually, considering factors such as the nature of the crime, the time that has passed since the conviction, and the relevance of the crime to the job being applied for.

However, certain convictions, such as those related to theft, violence, assault, arson, and sex-related crimes, may prevent a candidate from being hired. It’s recommended that candidates disclose any criminal history during the interview process and provide any necessary context or evidence of rehabilitation.

Disputing the Results of a Background Check

In the event that a potential candidate believes that the results of their background check are incorrect or have been misinterpreted, they have the right to dispute the results. They can contact the company that conducted the background check (HireRight or GIS) and provide detailed information about what they believe is incorrect. If the dispute is not resolved, they may have the right to sue in federal court.

Contacting Dollar General’s HR Department

For any inquiries related to employment or the hiring process at Dollar General, you can contact their HR Shared Services at 1-855-ASK-DGHR (1-855-275-3447).

In conclusion, Dollar General’s background check process is a comprehensive and crucial part of their hiring procedure. It is conducted to ensure the safety and integrity of their workforce, and while having a criminal record does not automatically disqualify a candidate, it is evaluated on a case-by-case basis.

Frequently Asked Questions

What are HireRight and GIS?

HireRight and GIS (General Information Services) are two leading companies that conduct background checks. They provide comprehensive and reliable background check services for companies like Dollar General.

What happens if I don’t pass the background check?

If you do not pass the background check, it could potentially prevent you from getting hired at Dollar General. However, Dollar General evaluates each case individually, so it will depend on the reason you did not pass.

Do I need a clean driving record to work at Dollar General?

A clean driving record may be required for certain positions at Dollar General, especially those that involve driving a company vehicle. However, not all positions require a clean driving record.

How long does the background check process take at Dollar General?

The background check process at Dollar General typically takes about a week, but this can vary depending on the state and the specific store.

Can I apply for a job at Dollar General if I have a criminal record?

Yes, you can apply for a job at Dollar General even if you have a criminal record. The company evaluates each case individually, considering factors such as the nature of the crime, the time that has passed since the conviction, and the relevance of the crime to the job being applied for.

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