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American Airlines Pending Ticket (Reasons & What To Do)

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Is your American Airlines ticket still pending after payment? Or are you looking for a guide to help you with a pending airline ticket? In both cases, we’ve got you covered.

You expect a smooth process and reservation when you book an airline ticket. But occasionally, the ticket is kept on hold for various reasons.

It could be due to an unsuccessful payment transaction or an issue on American Airlines’ end. This blog post is a comprehensive guide to the causes and solutions to a pending airline ticket.


When you book an airline ticket, it goes through a verification and payment process before it gets confirmed. Unfortunately, a ticket may be held pending for a variety of reasons.

For example, suppose the payment you made to purchase the American Airlines ticket was not successfully transferred. In that case, the airline will keep the ticket on “pending” status until the money is received.

Other reasons include American Airlines’ slow processing system or technical issues.

In this situation, it is suggested that you wait for at least 24-48 hours to see if your American Airlines ticket is confirmed.

If not, check your bank account information or contact American Airlines customer service for assistance.

Learn more in detail about your pending American Airlines ticket.

What Is Meant by a “Pending” American Airlines Ticket?

American Airline Ticket

An airline ticket goes through three stages, i.e., booking, pending, and confirmed. Pending is typically the second stage of the life of an airline ticket.

It is common for a ticket to take at least 24 hours to be confirmed.

However, if it has been more than two days and the status is still pending, there could be a reason why your American Airlines ticket is on hold.

It could be because of a failed money transaction or because the airline requires more information.

How Long Does It Usually Take To Get an American Airlines Ticket Confirmed?

American Airlines

The ticket confirmation process at American Airlines is smooth and does not require any specific data. Usually, a ticket takes 4 hours to get confirmed, and you receive a confirmation email from the airline.

If you do not receive an email, you can check the PNR status of your ticket on their official website.

Remember that 4 hours is the minimum time for ticket confirmation. It can take up to 24 hours to get booked. Therefore, consider waiting for some time before taking any further steps.

Why Might Your American Airlines Ticket Be Pending?


Various factors might be causing your airline ticket to be pending. One of the most common reasons is a failed payment transaction. When we make a payment, the bank blocks or rejects it without our knowledge.

Also, the transaction can become unsuccessful on the airline’s end. Therefore, a blocked or rejected payment could be why your American Airlines ticket is pending.

Another reason for a pending airline ticket can be a problem in the system at American Airlines. It sometimes happens that the computer system and processors are down due to load or another technical issue.

But as soon as normalcy returns, the air ticket will be confirmed.

For online ticket reservations, wait for at least 48 hours to get your ticket confirmed. Sometimes the website is slow or displays the ticket status late.

If you bought the ticket from a third-party agent, consider asking him, as the pending status could be due to a problem on his end.

What Should You Do if Your American Airlines Ticket Is Pending?

Email Confirmation

Remember that your American Airlines ticket might take at least 4-24 hours until confirmation. Therefore, you should wait until then to get your ticket processed.

Also, check your email account to see if you have received a confirmation from the airline. Sometimes, the email is flagged and pushed into the spam folder, so check there for the confirmation email.

In case the ticket is still pending, check your bank details and the card you used to transfer money to make sure the money was transferred. If your transaction was rejected or blocked, try booking your ticket again.

Contact your bank’s customer service to check if there is a problem with your debit/credit card and try again. If American Airlines does not accept the payment, try contacting their help center agents to explain the reason for the pending ticket.

The staff at American Airways is professional and helpful. They can monitor your ticket information and notify you of the reason for the pending status before your flight is delayed.

How Can You Contact American Airlines Customer Care Agent?

American Airlines Customer Care

If you have questions about your pending American Airlines ticket or any other issue, contact them via their official website or phone number. Their phone number, 800-433-7300, is online 24 hours a day, all week.

You can always rely on the professional American Airlines staff to take care of any problems with your ticket.

If you have a speech or hearing impairment, dial 711 to be connected with Nation Relay Service, who will assist you further with your pending air ticket.

Final Word

If you have just booked an air ticket at American Airlines, remember that it will take 4-24 hours before you get a confirmation. So relax, wait, and check your email to see if you have a seat reserved.

If not, confirm if your payment was successfully processed. Then, contact their customer care service for further assistance if you need to figure out why your ticket is being held by the airline.

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