How To Return Dead Plants to Lowe's

Lowe’s is a popular home improvement store known for its wide range of plants. However, despite your best efforts, sometimes your plants may not thrive as expected. Luckily, Lowe’s has a plant return policy that allows you to return dead plants under certain conditions. In this comprehensive guide, we’ll walk you through how to return dead plants to Lowe’s.

KEY TAKEAWAYS

To return dead plants to Lowe’s, first ensure the plant is eligible for return – trees, shrubs, and perennials can be returned within one year, while all other plants fall under a 90-day return policy. Then, find the original receipt and bring both the dead plant and receipt to your local Lowe’s store. Remember, clearance plants may not be eligible for returns and store managers have the final say in the return process.

Lowe’s Plant Return Policy

Lowe’s offers a one-year plant guarantee for trees, shrubs, and perennials. This means that you can return these plants within one year of the original purchase date. To be eligible for a replacement or store credit, you must have the original receipt and bring in the dead plant(s) along with the receipt.

For all other plants, Lowe’s has a 90-day return policy. It is important to note that this guarantee applies to perennial plants, not annual ones.

How to Return Dead Plants to Lowe’s

Here’s a step-by-step guide on how to return dead plants to Lowe’s:

Check if the plant is eligible for return: The first step is to ensure that the plant is eligible for return. Trees, shrubs, and perennials can be returned within one year of the original purchase date, while all other plants fall under Lowe’s 90-day return policy.
Find the original receipt: You need the original receipt for any plant purchased at Lowe’s within one year of the original purchase date.
Bring the dead plant and receipt to the store: You must bring both the dead plant and the receipt to your local Lowe’s store.

Exception to Lowe’s Plant Return Policy

While Lowe’s plant return policy is quite generous, there are a few exceptions. For instance, clearance plants may not be eligible for returns.

Store managers also have the final say in the return process, so some may be more lenient than others when it comes to breaking their standard return policy.

Tips for Successfully Returning Dead Plants to Lowe’s

Here are a few tips that can help you successfully return dead plants to Lowe’s:

Keep Your Receipt: Always keep your receipt when you buy plants from Lowe’s. It’s essential for returning plants.
Use Your My Lowe’s Card: If you used your My Lowe’s card for the purchase, it will be easier to process the return as the store can look up your purchase history.
Understand the Return Policy: Make sure you understand the return policy before you buy plants from Lowe’s. This will help avoid any confusion or disappointment later on.
Be Aware of Exceptions: Some plants may not be covered by the warranty, such as annual plants, which must be returned within 90 days of purchase.

In conclusion, Lowe’s plant return policy is quite generous, allowing you to return trees, shrubs, and perennials within one year of the original purchase date. All other plants fall under their 90-day return policy. By keeping your receipt and understanding the return policy, you can ensure a smooth return process.

Frequently Asked Questions

Can I return plants without a receipt?

No, Lowe’s requires the original receipt for returning plants. However, if you used your My Lowe’s card for the purchase, the store can look up your purchase history.

Can I return plants that I bought on clearance?

Generally, clearance plants are not eligible for returns. But the final decision lies with the store manager, and exceptions may be made.

What if I lost the receipt but have a credit card statement showing the purchase?

Unfortunately, Lowe’s requires the original receipt for plant returns. A credit card statement may not be accepted. However, if you used your My Lowe’s card for the purchase, they can look up your purchase history.