How To Update Publix Pro

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Publix Pro is a work-related app designed for Publix associates to use as a voluntary tool instead of a hand-held terminal. It offers a plethora of features, including looking up product information and retail prices, creating, saving, and accessing shopping lists, and adding items to shopping lists. However, to enjoy these features and ensure the app’s optimal performance, it’s crucial to keep it updated. This guide will walk you through the process of updating Publix Pro on both Android and iOS devices.


To update Publix Pro on Android, navigate to your device’s settings and ensure the Unknown Sources option is selected. Then, download and install the Publix Pro update. On iOS, download the latest version of Publix Pro and if a trust issue arises, go to Settings > General > VPN & Device Management, tap on Publix and hit Trust. If you encounter any issues, try restarting your device, checking your internet connection, and ensuring you have enough storage space. For persistent problems, contact Publix Customer Care.

Benefits of Regularly Updating Publix Pro

Regularly updating Publix Pro is essential for several reasons:

  1. Enhanced security: The latest updates often include security patches that protect your personal information and device from potential vulnerabilities.
  2. Improved user experience: Updates typically come with bug fixes, performance improvements, and new features that enhance the overall user experience.
  3. Compatibility with other apps and services: Regular updates ensure that Publix Pro remains compatible with other apps and services, such as the Club Publix loyalty program.
  4. Maintaining customer loyalty: Providing a seamless and enjoyable experience for customers helps maintain their loyalty.
  5. Avoiding potential issues: Not updating the app can lead to crashing apps or other problems, negatively impacting the user experience.

How to Update Publix Pro on Android

Follow these steps to update the Publix Pro app on your Android device:

  1. Tap the menu icon on your device.
  2. Tap Settings.
  3. Tap Applications or Security (depends on your device).
  4. Verify the Unknown Sources option is selected; if not, select it.
  5. Download the Publix Pro update.
  6. Tap OK if you receive a warning about the file download.
  7. Tap the Download complete notification.
  8. Tap Install.
  9. After updating the app, it’s recommended to return to these settings and deselect Unknown Sources.

How to Update Publix Pro on iOS

To update Publix Pro on an iOS device, follow these steps:

  1. Download the latest version of Publix Pro (version 4.5.170162 or later).
  2. If you see a message saying the app is not trusted on your phone, go to Settings > General > VPN & Device Management.
  3. Tap on Publix and hit Trust.

Troubleshooting Common Update Issues

Sometimes, you may encounter issues while updating the app. Here are some common problems and their solutions:

  1. Update stuck at 0%: Try restarting your device and running the update again.
  2. Slow or stuck updates: Check your internet connection or try updating at a different time when servers may be less busy.
  3. Update failure: Make sure you have enough storage space on your device for the update.
  4. Error codes: Refer to the list of error codes and their corresponding solutions on the Microsoft or Apple website.

Contacting Publix Pro Support

If you’re still having trouble updating the app, don’t hesitate to reach out to Publix Customer Care at 1-800-242-1227. They’re available Monday through Friday from 8 a.m. to 7 p.m. (EST) and Saturday from 9 a.m. to noon (EST).


Keeping your Publix Pro app updated is essential for ensuring a smooth, secure, and efficient user experience. By following the steps outlined in this guide, you should be able to successfully update your app and troubleshoot any issues that may arise. Happy updating!

Frequently Asked Questions

Can I update Publix Pro on a Windows device?

No, the Publix Pro app is only available for Android and iOS devices.

What should I do if I can’t find the Publix Pro app on my device’s app store?

If you can’t find the Publix Pro app on your device’s app store, it’s possible that it’s not available in your region. You can contact Publix Customer Care at 1-800-242-1227 for further assistance.

Is it free to update the Publix Pro app?

Yes, updates for the Publix Pro app are free. However, make sure you have a stable internet connection to avoid any data charges.

Do I need to back up my data before updating the Publix Pro app?

It’s always a good practice to back up your data before updating any app. However, the Publix Pro app should not erase your data during the update process.

How can I set my device to automatically update Publix Pro?

On Android, you can enable automatic updates for individual apps from the Google Play Store. On iOS, you can turn on automatic updates from Settings > iTunes & App Store > App Updates.

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